Napleton Cadillac of Libertyville

Getting a new lease Service was exceptional. Dan Praljak gave me a very comprehensive tutorial for all my settings and went the extra mile by inputting all my cds. I wi Service was exceptional. Dan Praljak gave me a very comprehensive tutorial for all my settings and went the extra mile by inputting all my cds. I will definitely recommend napelton & Dan. More

Sales man John Melus great to work with Very good and knowledgeable sales man. He was very pleasant to work with. I would recommend him to everyone. The dealership was very clean. We got ju Very good and knowledgeable sales man. He was very pleasant to work with. I would recommend him to everyone. The dealership was very clean. We got just what we were looking for. Excellent service More

John Melus is a Great sales person When we went to pick up the new car John explained all the various aspects of the car. He thoroughly went over everything on the car. He let us take When we went to pick up the new car John explained all the various aspects of the car. He thoroughly went over everything on the car. He let us take our time and explained everything so that we understood how it worked. I hope he is around when we buy our next car. Steve Czerniejewski took us through the purchase process and was great. Scott Inman took his time explaining the tow package and was really helpful. Rachel took us through the payment process and was extremely helpful. Dominic talked with us on and off and was very friendly. Overall the staff was really great. You are lucky to have such great people. Being 70 years old this was one of my most enjoyable experiences buying a vehicle. More

Our experience with John Melus Our experience with John was excellent!. He was very knowledgeable about the product, helpful and patient and with all of our many questions and co Our experience with John was excellent!. He was very knowledgeable about the product, helpful and patient and with all of our many questions and concerns, which made for a pleasant transaction. He gave us a thorough overview of each of the vehicle features. He even came to our home to program our garage door opener. John went above and beyond what we expected and we look forward to working with him again. We are very pleased with our new vehicle purchase and with the overall experience. Thanks John! More

Hassle free purchase! John was a knowledgeable sales person, easy to talk to and made purchasing the Escalade a breeze. Very accommodating. Would definitely recommend John John was a knowledgeable sales person, easy to talk to and made purchasing the Escalade a breeze. Very accommodating. Would definitely recommend John and dealership to others interested in purchasing a Cadillac. More

Great customer service 1st time purchasing a vehicle from a dealership Napleton Cadillac made the process extremely painless I will definitely recommend this dealer to all m 1st time purchasing a vehicle from a dealership Napleton Cadillac made the process extremely painless I will definitely recommend this dealer to all my friends and definitely purchased another vehicle from here when the time comes More

Exceptional This was my first cadillac purchase and I wanted a particular color and trim. I had been shopping on line and at several dealerships but none of them This was my first cadillac purchase and I wanted a particular color and trim. I had been shopping on line and at several dealerships but none of them could provide the XT5 I wanted. Finally, I stopped by Napelton and spoke to John Melus. Napelton did not have the car either but John went the extra mile and arranged for the trucking of my future car all the way from a dealership he found in Ohio!! It took a while to get here but I am enjoying the car today because of John's and Napelton's dedication to its customers. The Napelton team was willing to go beyond what any other dealer would do to provide me the Cadillac experience I had always dreamed of. And, I absolutely love this car. More

Outstanding Service I have been a customer at Napleton Cadillac since 2010 and all of my experiences have been outstanding! My salesman, John Melus has made every enco I have been a customer at Napleton Cadillac since 2010 and all of my experiences have been outstanding! My salesman, John Melus has made every encounter easy and pleasurable. His level of professionalism is top notch. The service department has also been terrific . I highly recommend this dealership and definitely go to John Melus if you are interested in buying or leasing a Cadillac vehicle!! More

John Melus -- a true professional This was our first opportunity to work with John Melus and it will most certainly not be the last. We own a construction business and have purchased m This was our first opportunity to work with John Melus and it will most certainly not be the last. We own a construction business and have purchased many vehicles throughout the years. This experience has been the best by far. John is a true professional He knew everything there was to know about my new CT6. He took the time to go over all of the options and got into the details of how they work. We went for an extended test drive and we were able to experience the super cruise under his direction. John did not make us feel rushed at all, he would have spent the whole day with us if needed. He has also offered to make a visit to us to offer a brush up course on the vehicle. We did speak with several Cadillac dealers and chose Napleton Libertyville because of Isaac Herzberg's (sales manager) willingness to work with us. Rachel Borizani made the financing and "paperwork" process quick and easy. Great customer care. We definitely recommend purchasing a vehicle from the team at Napleton Cadillac! More

Purchase review Professional sales group. Great follow up by John. Comfortable atmosphere in dealership. Have previously utilized service department. Five star est Professional sales group. Great follow up by John. Comfortable atmosphere in dealership. Have previously utilized service department. Five star establishment. Have recommended dealer ship to friends. More