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Napleton Buick GMC
Crystal Lake, IL
310 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
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Service Communication
Latest Reviews
April 21, 2025
Service writers Steve and Santo were extremely helpful
and Polite, mechanic Greg explained my repair in detail and showed me the parts that failed in my engine, his work area extremely clean and organized
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by sallykracun
Employees Worked With
Mechanic Greg, Santo Voiculescu, Jen Collins, Steve Hardy
April 21, 2025
Great experience with Napleton Crystal Lake,IL.
Erick the sales manager was great. Thanks for making buying our new Buick a pleasant experience.
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by Janice and Bill Mathison
Employees Worked With
Erick Orellana
April 19, 2025
Steve, the representative in the Service Department at
Napleton, was courteous and informed me of the areas needing repair, provided an estimate of cost, and an accurate gauge of time required for comple
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by Mrs. Z
Employees Worked With
Steve Hardy
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