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Napleton Buick GMC
Crystal Lake, IL
318 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 13, 2025
In late April 2025, I had a deeply disappointing
experience at this dealership. When I made a fair $80,000 offer, General Sales Manager Eric Orellana mocked me, saying I’d “never worked hard a day”
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by Diego Jimenez
Employees Worked With
Erick Orellana, Freddi Alvarado
May 06, 2025
Bought my 5th car from Erick and his crew!
Best customer experience ! Top notch dealership!
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by Mattrumachik
Employees Worked With
Erick Orellana, Nick Durband, Christian Leon
April 30, 2025
Great Service department.
everyone’s really nice to talk to about your issues. Finance people salesman, Are Super nice
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by Knips
Employees Worked With
Santo Voiculescu, Jen Collins, Steve Hardy
Dealership Inventory (139 Vehicles)
