Napleton Autowerks of Rockford

Car shopping made simple We just got back to Wisconsin from buying a Buick Encore from Napleton Auto works and we are very pleased with the dealership and our sales Rep Don Sm We just got back to Wisconsin from buying a Buick Encore from Napleton Auto works and we are very pleased with the dealership and our sales Rep Don Smith. The pricing was way below other dealerships and everyone was friendly. We called ahead so they had the vehicle waiting for us to test drive. It took less than 4 hours for us to drive away in our new vehicle. More

Satisfied customer love this dealership! They went out of their way to give me the best deal. Don Smith was honest polite and courteous to me and my family. I wish al love this dealership! They went out of their way to give me the best deal. Don Smith was honest polite and courteous to me and my family. I wish all salesman were as caring as him. Highly recommend this dealership. More

WOW....JUST WOW !! I am very impressed with the level of customer service, kindness, courtesy and everything that I experienced with Don Smith at Napleton Cadillac. It I am very impressed with the level of customer service, kindness, courtesy and everything that I experienced with Don Smith at Napleton Cadillac. It was the first time ever I didn't dread being at a dealership ! And the vehicle......oh my word.....the Cadillac XT5 is a dream ride in every way. True class at the finest it can be. Thank you for making this a great experience Don and Brian !!! More

Excellent Customer Service I bring my Escalade in for service to this location and have been extremely satisfied with the service department at Napleton Rockford. Irv Bolthouse I bring my Escalade in for service to this location and have been extremely satisfied with the service department at Napleton Rockford. Irv Bolthouse has been my representative here since I purchased my Escalade and he has helped me with everything from mechanical questions, to routine service and up to necessary repairs and he has been very helpful with all of my needs. Everyone is so helpful and friendly here. They have taken very great care of my vehicle and me as a customer. I would highly recommend this location to anyone who is looking for an excellent service experience. Thank you Irv and the entire crew at Napleton Rockford! More

Fabulous experience Don Smith worked so hard to find me the perfect SRX. No pressure except to have a great experience and be happy with my purchase. I love cars and have Don Smith worked so hard to find me the perfect SRX. No pressure except to have a great experience and be happy with my purchase. I love cars and have purchased, sold, and traded many over the years and this is my number one service experience. By the way I love my purchase! Thank you so much Don. More

Irv Bolthouse and Great service department that cares. Irv Bolthouse and and his Service department did a great job and recommended some safety issues that needed to be taken care of asap and got my car ba Irv Bolthouse and and his Service department did a great job and recommended some safety issues that needed to be taken care of asap and got my car back on the road. Thank you, Don Smith More

Never had a better experience. My wife and i had the best experience possible buying a new car from this dealer. Mike Price is the only salesperson we encountered in the rockford ar My wife and i had the best experience possible buying a new car from this dealer. Mike Price is the only salesperson we encountered in the rockford area that actually knew what he was talking about. His professionalism and kindness went a long way with us. I highly recommend Napleton and Mike Price More

Great experience Justine was fantastic to work with...she made it so easy to say yes and purchase the vehicle. Brian was very helpful with any and all questions. Went Justine was fantastic to work with...she made it so easy to say yes and purchase the vehicle. Brian was very helpful with any and all questions. Went overboard to make me feel welcome More

Great sales staff Nick helped me purchase my new vehicle. He was friendly and professional. Great experience. I would come back to Napleton again for my next car pur Nick helped me purchase my new vehicle. He was friendly and professional. Great experience. I would come back to Napleton again for my next car purchase. The service is great! People are friendly and very helpful. More

Fantastic Irv was great in the service department. He took the time to listen to my concerns and kept me informed. He offered repairs at a fair price and the Irv was great in the service department. He took the time to listen to my concerns and kept me informed. He offered repairs at a fair price and the work was done well. I will be recommending him to others. More