
Napleton Autowerks of Rockford
Rockford, IL
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Always great We have been to Napleton many times to buy cars and have service done. This time it was for an oil change on my wife’s Legacy. Irv was great, he was We have been to Napleton many times to buy cars and have service done. This time it was for an oil change on my wife’s Legacy. Irv was great, he was friendly yet professional. My wife feels comfortable going in for service there and everyone treats her nice. Thanks also to Tina, Mike Palumbo, and everyone really. Keep up the good work Napoleon! More
Great deals! We had RJ Henry as a car dealer and he gave us excellant savings and service! We will be back for our next new car. We had RJ Henry as a car dealer and he gave us excellant savings and service! We will be back for our next new car. More
Great experience The workers at Napekton Subaru went out of their way to ensure a great car buying experience. Great staff and truly care about their customers! The workers at Napekton Subaru went out of their way to ensure a great car buying experience. Great staff and truly care about their customers! More
Service is Awesome I had my Macan in for It's first service and they always treat me great there and the service manager came up and greeted us and made us feel like fam I had my Macan in for It's first service and they always treat me great there and the service manager came up and greeted us and made us feel like family. More
Excellent service This place is awesome. I've dealt with them many times and I will continue to do so. Irv and everyone back in service are top notch. This place is awesome. I've dealt with them many times and I will continue to do so. Irv and everyone back in service are top notch. More
Unfair Car purchased. Shortly after purchase (60miles), all sorts of thing go wrong with the car. Dealer said its my car and my problem more or less. Car purchased. Shortly after purchase (60miles), all sorts of thing go wrong with the car. Dealer said its my car and my problem more or less. More
Excellent customer service We purchased a new Cadillac xt5 and J.R. Henry was our sales consultant. He did an outstanding job meeting our needs and walking us through every ste We purchased a new Cadillac xt5 and J.R. Henry was our sales consultant. He did an outstanding job meeting our needs and walking us through every step in the process. We were impressed with the entire staff who made sure we were comfortable and had us on the road in a timely fashion with our new car. We left the dealership and and joked with J.R. Henry that he was now part of our family. We truly felt like "family" and not just another customer. That is how the buying process should be all the time. Great job Napleton's. More
Great all around I bought in a online request for a use car for my wife. Jackie was very quickly to respond and was very insightful. When meeting nick he salesman I I bought in a online request for a use car for my wife. Jackie was very quickly to respond and was very insightful. When meeting nick he salesman I felt he knew what we were looking for and wasn't pushing at all. All around great environment! More
Great Job! I recently had a 20 inch tire replaced on my SRX for free. I'm glad I purchased the tire and wheel protection because it was a $220 tire! Irv was ve I recently had a 20 inch tire replaced on my SRX for free. I'm glad I purchased the tire and wheel protection because it was a $220 tire! Irv was very easy to deal with as usual, and Jody, Tina and Amanda are always very pleasant and professional. Thanks for making it easy and hassle free. More
Buying a new Subaru was EASY! I have been a long time customer of Napleton for both purchase and service of cars. This is my first Subaru and it was a great experience! Mike Pric I have been a long time customer of Napleton for both purchase and service of cars. This is my first Subaru and it was a great experience! Mike Price was nice and he really knows his product. Todd Tift made me feel important and was very efficient, and Charles Madison got me in and out of the finance office quickly without me feeling rushed. They even got a factory remote start installed the same day so I wouldn't have to come back.. Thanks to Irv in service and Kevin the mechanic for making that happen. I highly recommend Napleton! More