Napleton Autowerks of Rockford

Good Experience We weren't sure what to get, had some cars in mind however nothing felt right. It took a while to get the right one, Justine continued to work with us We weren't sure what to get, had some cars in mind however nothing felt right. It took a while to get the right one, Justine continued to work with us until we were satisfied. More

Friendly and helpful! Friendly and helpful sales. I felt like they were willing to work with me and I did not feel taken advantage of! Mike was easy to talk to and followe Friendly and helpful sales. I felt like they were willing to work with me and I did not feel taken advantage of! Mike was easy to talk to and followed up with me after I purchased to make sure everything was going well. More

Great Experience Michael Fisher is fantastic! He was able to help me choose the perfect Subaru for me and put a lot of effort into getting me a great price! I would de Michael Fisher is fantastic! He was able to help me choose the perfect Subaru for me and put a lot of effort into getting me a great price! I would definitely recommend getting ahold of for your Subaru purchase! Great guy! Thankful to have worked with him! More

Great experience with mike from Napleton Mike and bill and Scott made my experience buying a car great! Love my new (to me ) Toyota. I would highly recommend this dealership for going the ext Mike and bill and Scott made my experience buying a car great! Love my new (to me ) Toyota. I would highly recommend this dealership for going the extra mile More

Mike Fisher is the best salesman! Mike Fisher is always a pleasure to work with. He makes buying a car so easy. I would recommend Mike to anyone looking to buy a car! Mike Fisher is always a pleasure to work with. He makes buying a car so easy. I would recommend Mike to anyone looking to buy a car! More

Great car Mike was so helpful in finding me the perfect car He was helpful showinge everything I need to know about the car. He helped me through the whole pro Mike was so helpful in finding me the perfect car He was helpful showinge everything I need to know about the car. He helped me through the whole process More

Used car purchase Purchased a used but nice vehicle that Mike helped find for me ..he was very knowledgeable about the vehicle and made my wife and I feel as if we had Purchased a used but nice vehicle that Mike helped find for me ..he was very knowledgeable about the vehicle and made my wife and I feel as if we had purchased a new vehicle .. great salesman definitely would recommend him to anyone looking for a vehicle new or used More

Nice dealership with best sales team! Purchased a brand new Cadillac XT5 that JR helped me to find. Both JR and Demian are so knowledgeable about the vehicle and my wife and I were convinc Purchased a brand new Cadillac XT5 that JR helped me to find. Both JR and Demian are so knowledgeable about the vehicle and my wife and I were convinced right away this is the car we are going to get, We are very happy with the great services we received and the post sales services provided by JR. Definitely recommended! More

Surprise meeting Justine my saleswoman,never met her before,but soso happy meeting her.Pleasant person to do business with.Her personality made me buy that C meeting Justine my saleswoman,never met her before,but soso happy meeting her.Pleasant person to do business with.Her personality made me buy that Cadillac Escalade.I will buy or recommend her to all ny friends.A great pleasure. More

Justine IS 5 Star Service We first met Justine in 2010 when we purchased our first Cadillac. She was extremely personable and really went out of her way to make sure our deal We first met Justine in 2010 when we purchased our first Cadillac. She was extremely personable and really went out of her way to make sure our deal went through. In 2014 we reached out to her as we were considering upgrading our vehicle to AWD. Again she worked diligently to ensure we received the best trade-in value and made sure our new car was everything we wanted. A couple of days after we took delivery of our vehicle, Justine surprised me at work with a dozen cupcakes to thank us for our loyalty. We recently purchased our third Cadillac from Justine. By now, she knows exactly what we like to the point we handled the entire sale via text. When we showed up to do the paperwork, our XT5 was absolutely everything we wanted! As we were ready to leave, Justine put her special touch on the transaction and sent me on our way with a dozen roses. In an industry where there are so many options, look no further than Justine and the Napleton’s crew. They are top notch on every aspect of the process. Yes we may be loyal to the Cadillac brand, however, we’re more so loyal to Justine. She truly is an asset to not only her clients but, the overall industry. More