Napleton Autowerks of Indiana

Absolutely great. Thank you Courtney! Although I did not purchase a vehicle from this location yet I would like to point out how helpful and kind Courtney Krapil was in my search for a new Although I did not purchase a vehicle from this location yet I would like to point out how helpful and kind Courtney Krapil was in my search for a new car. Thank you Courtney for all your help :). More

great experience spoke to courtney krapil on the phone about a car and had a great experience! she was very helpful and was able to give me a lot of information on the spoke to courtney krapil on the phone about a car and had a great experience! she was very helpful and was able to give me a lot of information on the car. thanks! More

great customer service I called the dealership and spoke to Rosa initially, she was excellent ! Fully answered all my questions and even called me back to confirm appointmen I called the dealership and spoke to Rosa initially, she was excellent ! Fully answered all my questions and even called me back to confirm appointment set up with Kristian. My whole experience with my used Benz purchase was pleasant !! another satisfied customer More

Unethical and Lied to I bought a 2015 MB GLK in September of 15, it was being sold as an "Executive Car". It had 7,500 miles but was never titled, so it was sold as New. I bought a 2015 MB GLK in September of 15, it was being sold as an "Executive Car". It had 7,500 miles but was never titled, so it was sold as New. I was told it was driven by the "Owners Wife" that was a LIE It turned out to be a rental / loaner, I found rental agreements in the glove box. So 2 days after I took delivery, I had to take it in for Break service, the rotors were corroded and the breaks were pulsating. Much to my surprise I was informed the breaks were no longer under warranty. The vehicle had been put in service just over a year ago, and the warranty had run out. After heated discussion they agreed to repair the breaks and extend the warranty for 1 year. After 4 months, I decided I wanted a model with more options, so I was trading it in at another dealership, when they told me my vehicle had been in a rear end accident. and showed me police report number. I was beside myself in disbelief that I was never told. That just isn't right to sell an accident vehicle as New. I would not Trust this Dealership, Unethical and Dishonest More

"Excellent Salesmenship"!! We bought a new 2015 Nissan Altima 2.5 SL in Super Black on a year end sale. This is our third Altima and by far it was the most pleasing experience w We bought a new 2015 Nissan Altima 2.5 SL in Super Black on a year end sale. This is our third Altima and by far it was the most pleasing experience we ever had of any car we ever purchased. Keith gave us a super deal, gave us exactly all the features and accessories we required on the car, was personal and professional in his relationship with us, and handled the whole process of purchasing the car in an expeditious and enjoyable manner. I wholeheartedly recommend you see Keith if you're interested in buying a car. More

"The Best Customer Service This is my first time to purchased a car here in USA. Keith and Tom is very helpful to assist me in all my needs regarding my car. I highly recomme This is my first time to purchased a car here in USA. Keith and Tom is very helpful to assist me in all my needs regarding my car. I highly recommend them for their great service. More

Outstanding! I love my new Benz! This is my second Mercedes Benz purchase from Napleton Autowerks. Each time the service was exceptional. They went over and beyond I love my new Benz! This is my second Mercedes Benz purchase from Napleton Autowerks. Each time the service was exceptional. They went over and beyond to make sure I was completely and totally satisfied. Brandon and Dan you two are the best. Thank you! More

Trade in I'm giving this dealership 5 stars because I know I can be very unsure about my options.. And the salesperson Kristian was very patient and worked har I'm giving this dealership 5 stars because I know I can be very unsure about my options.. And the salesperson Kristian was very patient and worked hard for me until I was 100% with my purchase. Thanks Kristian Bonivic More

My New Benz! Best Customer service ever. I was torn between the BMW and the Benz. After such poor customer service with BMW, I chose the Benz. Exceptional Customer Best Customer service ever. I was torn between the BMW and the Benz. After such poor customer service with BMW, I chose the Benz. Exceptional Customer Service . More

CARING This was the best car buying experience I have ever had. They were so friendly and helpful. They put 150% into everything to get me what I wanted. I This was the best car buying experience I have ever had. They were so friendly and helpful. They put 150% into everything to get me what I wanted. I love the atmosphere and the genuine concern for my needs. Thank you guys so much. My salesman is the best in the world... More