Napleton Autowerks of Indiana
Schererville, IN
Filter Reviews by Keyword
By Type
Showing 462 reviews
Amazing experience with amazing people Found all the people I met to be very helpful and knowledgeable. Choice of cars in my price range was exceptional. Salesman was very friendly and ex Found all the people I met to be very helpful and knowledgeable. Choice of cars in my price range was exceptional. Salesman was very friendly and extremely helpful. More
OUTSTANDING IS A UNDERSTATEMENT I have been to many dealers throughout my 44 years of life: I have never met a general manager of a dealership that takes pride in what he does like I have been to many dealers throughout my 44 years of life: I have never met a general manager of a dealership that takes pride in what he does like Mr Turco does: Very professional , and goes above and beyond what he has to making the clients feel welcome and deserved. I thank you for all you have done for me... My sales person "Joseph DiCesare" all I can say is !WOW! a very polite, energetic and go get em type of guy!! You rock Joe, keep up the good work and keep making people happy like you made me! Thanks for all you did that day for me in getting me the wheels I needed... I highly reccomend if anyone is looking for a new car or truck give this place your first sight!! you will not be disappointed.. More
Wonderful experience - Thank you Jim Wolff Our experience started with a phone call to Peggy in sales she went out of her way to find us our Volvo! When we arrived at Napleton - Jim met us and Our experience started with a phone call to Peggy in sales she went out of her way to find us our Volvo! When we arrived at Napleton - Jim met us and got a car ready for us right away to get us on our test drive. They CX70 that we desired was in Denver - Jim called us every day sometimes several times a day to keep us informed of our cars progress. Then the cherry on the sundae - Jim drove our CX70 down to our home and hand delivered to me at my front door! WOW!! We will not be going anywhere else for our purchases in the future! Thank you for giving us such a FABULOUS EXPERIENCE!!! More
Fantastic Buting Experience - Thank you, Tony T! We were shopping for a vehicle and settled-in on a new GLC300. The color combo and pkgs that I wanted were not on the lot. Talking with Tony Turco, We were shopping for a vehicle and settled-in on a new GLC300. The color combo and pkgs that I wanted were not on the lot. Talking with Tony Turco, GM for a few minutes, he said no problem I will get exactly what you want. Within 15 minutes he had located 3 options, and went to work with the other dealers late Saturday afternoon. Monday morning, Tony called and advise he had secured 'my" vehicle and was transporting it into the dealership. We met the following Saturday, he walked us through the deal and we drove off with the exact GLC300 I wanted. Over the years I have bought no-less than 20 vehicles. Tony made this one the best experience from start to finish. Cudo's Tony! More
Very nice experience We found a specific used Cayenne Turbo online at the Schererville location and drove from the far western suburbs in Illinois to check it out. All th We found a specific used Cayenne Turbo online at the Schererville location and drove from the far western suburbs in Illinois to check it out. All the employees were friendly and very interested in ensuring we had a positive experience... and we did. More
Out of state purchase from Napleton Autowerks My company purchased a 2013 Volvo C70 in late June and we have been very happy with the car. It was purchased due to a search that was made by a NY d My company purchased a 2013 Volvo C70 in late June and we have been very happy with the car. It was purchased due to a search that was made by a NY dealer for this particular auto and year. The car was exactly as represented and the only issue has been that an extended warranty was negiotiated into the deal and requires service every 10k. We did not realize the last service was by the previous owner exactly 9 k previous so found out a couple of weeks after our purchase that my company had to provide additional $750 service to keep warranty active. Seems that this should have been told to us prior to the purchase as we were told the car was inspected. Maybe we should have know this ahead of time but a lot of money to spend 3 weeks after purchase. Otherwise a great experience and I am sure we would do business with Napleton again. More
Great service and great deal I just leased my third consecutive car from Napleton Mercedes I drive from Chicago to Napleton because of the superior service and attention.to det I just leased my third consecutive car from Napleton Mercedes I drive from Chicago to Napleton because of the superior service and attention.to detail More
Great Experience! The service was fantastic. We traveled from Illinois to Napleton Autowerks for the overall 5 star experience and purchased two new cars the same day. The service was fantastic. We traveled from Illinois to Napleton Autowerks for the overall 5 star experience and purchased two new cars the same day. More
Awesome experience People here listen to what you have to say and are not pushy, Great experience working with the GM, sales rep, and the finance department People here listen to what you have to say and are not pushy, Great experience working with the GM, sales rep, and the finance department More
Pleasant experience without the pressure to buy Team approach from the sales person to the manager. My husband and I were in our new vehicle in less than 3 hours!!! I have never had that type of ser Team approach from the sales person to the manager. My husband and I were in our new vehicle in less than 3 hours!!! I have never had that type of service and have no reservations about referring this dealership to family members. More