Naples Mazda - Service Center

If you value your money or time, avoid this place, never again. They advertise cost of an oil change of five quarts of oil for $29.95. When you get to the dealership, they told me it will cost more like $50 again. They advertise cost of an oil change of five quarts of oil for $29.95. When you get to the dealership, they told me it will cost more like $50. I expressed my concern, Jake Davidson told me the $29.95 price is just to lure people in, it's not the actual price. Because I expressed my disappointment, he will try to keep the cost lower. They ended up charging me $34.95, not the $29.95. They told me the additional $5 cost was to dispose of the old oil. This is a normal part of the oil change, which most dealers resell the used oil. My appointment was for 12:30, the oil change was finished at 3:00, two and a half hours later, an DC this was with an appointment. I asked them to stop the false advertising as this is fraud, which is criminal. They argued with me and tried to convince me advertising a lower price is acceptable in their business. This should be a class action lawsuit for fraud and false advertising. This dealership can't be trusted and needs new management. Regards Gene Lamento 508 808 9280 More

They always keep me informed after they diagnose the problem and then when the work is being completed. The service technicians are very professional. problem and then when the work is being completed. The service technicians are very professional. More

The car technicians and service advisors have the knowledge and experience. They do very well. knowledge and experience. They do very well. More

I was able to have my car evaluated and repaired when needed and in a timely fashion. needed and in a timely fashion. More

I had a problem with the interior upholstery on my CX5, and the manager Jake helped me! I was very pleased with him and the terrific service and the manager Jake helped me! I was very pleased with him and the terrific service More

The service staff are very nice and when I brought my car in they were able to get me in an out quickly as I have made an early morning appointment so I could get back to work on time in they were able to get me in an out quickly as I have made an early morning appointment so I could get back to work on time More

Service department have a great customer service we always bring both cars here happy holidays always bring both cars here happy holidays More

Service at Naples Mazda is prompt, friendly, and efficient. My car is running great, and recommendations are provided when parts need to be replaced. efficient. My car is running great, and recommendations are provided when parts need to be replaced. More

My service advisor Matt Morano was awesome as he answered every question I had and his answers were very reassuring. every question I had and his answers were very reassuring. More

Thorough inspection hopefully all work was done as promised I will inspect fluids myself and judge the work! All representatives were very cordial!! promised I will inspect fluids myself and judge the work! All representatives were very cordial!! More