Naples Mazda - Service Center

Justin was great! My car was serviced in a timely manner and it’s perfect! My car was serviced in a timely manner and it’s perfect! More

Everything went smoothly except the 3 hour wait to get a key programmed. No one told me it was going to take that long I would have made arrangements for a loaner. key programmed. No one told me it was going to take that long I would have made arrangements for a loaner. More

Service is always available and efficient. My in take was quick. Frank Zabala was very good and courteous. Frank has a good sense of humor that made it relaxed and easy. My in take was quick. Frank Zabala was very good and courteous. Frank has a good sense of humor that made it relaxed and easy. More

Excellent customer service! Staff were patient, knowledgeable, and kind. Definitely professional and trustworthy. Gave me peace of mind. Staff were patient, knowledgeable, and kind. Definitely professional and trustworthy. Gave me peace of mind. More

This is one of the nicest dealerships to visit the staff is very friendly and very knowledgeable is very friendly and very knowledgeable More

The kindest most caring & sincere service department I have ever experienced. I hope the dealership can hang on to these employees for a long time. have ever experienced. I hope the dealership can hang on to these employees for a long time. More

Great experience buying my car with Phil at Naples Mazda. .He went above and beyond making this an unforgettable memory. .He went above and beyond making this an unforgettable memory. More

Service manage sucks will not help the elderly. ..upcharges, disrespectful Will not repair promised warranty repairs....who does that ?? ..upcharges, disrespectful Will not repair promised warranty repairs....who does that ?? More

Everyone in the service department was super helpful and informative! They helped me break down my contract and additional warranties on top of just helping me with what I needed that day. informative! They helped me break down my contract and additional warranties on top of just helping me with what I needed that day. More

It used to be good when I was taken care with other service advisor. The new girl, Karla had little knowledge. Any questions I had with my car after the diagnosis, she had to put me on hold. She said s service advisor. The new girl, Karla had little knowledge. Any questions I had with my car after the diagnosis, she had to put me on hold. She said she would call me back with a quote on a belt I requested to change but wanted to know how much it'd cost me. She didn't get back to me though I texted the automated text number. I found out about the pricing when it was done 4 hours later. I had mentioned about a single service coupon but she didn't apply for me till I reminded her. May need to bring my car to service next time in Fort Myers instead till you guys have a better staff or better training. More