Naples Mazda - Service Center

I like the online appointment procedure. And I’ve worked with Angel one year and Marco this year. They are knowledgeable and they make suggestions and give advice without my feeling like the And I’ve worked with Angel one year and Marco this year. They are knowledgeable and they make suggestions and give advice without my feeling like they are pushing me to do needless service. More

Marko forgot to inform me my vehicle was done. I saw my car in front for awhile and I have to seek him to ask if my service was done. Longer wait than previous services. . I saw my car in front for awhile and I have to seek him to ask if my service was done. Longer wait than previous services. . More

Professional and Dependable, staff was very knowledgeable and helpful going over and above what was expected. and helpful going over and above what was expected. More

They were efficient and let us know every step of the way about our repair. Marko answered all of our questions and even went above and beyond to explain the process. about our repair. Marko answered all of our questions and even went above and beyond to explain the process. More

Took me 4 calls to set up service. Left messages, never got a return call, finally the fourth time,I was able to get an appointment. Did a buyout date of service Marko never told Left messages, never got a return call, finally the fourth time,I was able to get an appointment. Did a buyout date of service Marko never told me the car was ready. I had to go and check on it. John was great handling the buyout. More

Staff is much improved from last year. They are polite, helpful, and efficient. Good experience. They are polite, helpful, and efficient. Good experience. More

I was not provided a quote for the suggested work in writing, and I was charged significantly more than the verbal quote that was given by the service tech writing, and I was charged significantly more than the verbal quote that was given by the service tech More

Prompt service completed correctly on the first visit. All warranties were honored as stated in purchased service plan. All warranties were honored as stated in purchased service plan. More

The serv dept did a great job as always. They carefully listened to what was important to me. They carefully listened to what was important to me. More

Excellent service. The staff went out of their way to make sure I had a pleasant experience. The staff went out of their way to make sure I had a pleasant experience. More