Naples Mazda - Service Center

Staff is much improved from last year. They are polite, helpful, and efficient. Good experience. They are polite, helpful, and efficient. Good experience. More

I was not provided a quote for the suggested work in writing, and I was charged significantly more than the verbal quote that was given by the service tech writing, and I was charged significantly more than the verbal quote that was given by the service tech More

Prompt service completed correctly on the first visit. All warranties were honored as stated in purchased service plan. All warranties were honored as stated in purchased service plan. More

The serv dept did a great job as always. They carefully listened to what was important to me. They carefully listened to what was important to me. More

Excellent service. The staff went out of their way to make sure I had a pleasant experience. The staff went out of their way to make sure I had a pleasant experience. More

They kept me updated on the service of my vehicle. I am pleased with my dealer! I am pleased with my dealer! More

Linda in service terrific. She made it easy for us.Her help and expertise outstanding!mThanks! She made it easy for us.Her help and expertise outstanding!mThanks! More

Easy to complete online scheduling. Work was completed in a timely manner. Comfortable waiting area Work was completed in a timely manner. Comfortable waiting area More

If you value your money or time, avoid this place, never again. They advertise cost of an oil change of five quarts of oil for $29.95. When you get to the dealership, they told me it will cost more like $50 again. They advertise cost of an oil change of five quarts of oil for $29.95. When you get to the dealership, they told me it will cost more like $50. I expressed my concern, Jake Davidson told me the $29.95 price is just to lure people in, it's not the actual price. Because I expressed my disappointment, he will try to keep the cost lower. They ended up charging me $34.95, not the $29.95. They told me the additional $5 cost was to dispose of the old oil. This is a normal part of the oil change, which most dealers resell the used oil. My appointment was for 12:30, the oil change was finished at 3:00, two and a half hours later, an DC this was with an appointment. I asked them to stop the false advertising as this is fraud, which is criminal. They argued with me and tried to convince me advertising a lower price is acceptable in their business. This should be a class action lawsuit for fraud and false advertising. This dealership can't be trusted and needs new management. Regards Gene Lamento 508 808 9280 More

They always keep me informed after they diagnose the problem and then when the work is being completed. The service technicians are very professional. problem and then when the work is being completed. The service technicians are very professional. More