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Naples Mazda - Service Center

Naples, FL

4.5
930 Reviews

930 Reviews of Naples Mazda - Service Center

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March 10, 2023

From the moment I made my appointment to when I picked up my car the staff was not only friendly and professional but also informative, thank you again for making it a stress free experience. More

by timprendergast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Morano
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Mar 10, 2023 -

timprendergast responded

Thanks

Mar 10, 2023 -

timprendergast responded

Thanks

March 08, 2023

Finally the third time we brought the car in and figured out the problem with the AC. It was the relay. Thank you Mazda, Naples Fl More

by keithcrandell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero, Matt Morano
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March 08, 2023

Great service. Saved me some money too. I will definitely recommend the place for service. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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March 07, 2023

Professional, efficient, knowledgeable, experienced and courteous. I would recommend this team highly. Skilled and qualified mechanics and staff. Thank you for your service! More

by Joankustera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero, Coby Montgomery, Ryan Noel, Brent Nawrocki, Matt Morano, Marko Ruci, Jose Morazan, Stewart Haddix, Travis Hines
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Mar 07, 2023 -

Joankustera responded

Thank you for your professional service!

March 06, 2023

Customer service exceptional. Full car inspection with video was worth it. Honest staff with great explanation. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero, Matt Morano, Marko Ruci, Travis Hines
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March 05, 2023

Very easy to schedule and all work was done professionally and on time. The video from the technician was helpful. More

by CM_STEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero, Matt Morano, Marko Ruci, Travis Hines
Report | Print
March 04, 2023

Service was good, however a simple oil change took 2 hours with an appointment. That's way too long. The waiting area has coffee only. Please provide tea and hit cocoa for the non coffee drinker. More

by TIROODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Morano
Report | Print
March 02, 2023

it seemed like they didn't have the knowledge to fix the car And 4 hours for oil change and detecting a leak More

by sbylyku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Tercero, Matt Morano, Marko Ruci, Travis Hines
Report | Print
March 02, 2023

Very professional team that truly cares about their customers. Jose is building a great customer experience! Thanks for everything! More

by TJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Morazan
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March 02, 2023

Service department is very helpful. Roger and Matthew have been extremely great. No issues what so ever. I would not hesitate to take my car for service. Keep up the good work. Thank y More

by Anthonycianfero1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Morano, Travis Hines
Report | Print
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