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Naples Mazda - Service Center

Naples, FL

4.5
950 Reviews

950 Reviews of Naples Mazda - Service Center

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November 06, 2024

Everyone was very friendly and helpful, but a 1 1/2-2 hour wait lasted 4 hours. More

by DIANAYODER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Purchased a CX-50 to replace a CX-5 and the process was easy as pie. We were home with our new car 3.5 hours after our appointment. More

by rosemurphy7
Recommend Dealer
Yes
Employees Worked With
John Lazor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Falzarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in Finance was great
November 04, 2024

Service is great, I like to receive videos of vehicle being serviced, very helpful. Also, you are wonderful at scheduling services quickly. Thank you! More

by CAROLINA.TARABILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know employees by name
November 04, 2024

Polite, professional, service oriented, helpful, in understanding what is being done. Waiting area is clean and convenient. More

by JADISIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Very clean and friendly. Nice waiting room. They rotated my tires and when I left the tire light came on and I had to go back so they could put air in my tires. More

by LFH4777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Areonna W
November 01, 2024

I was left waiting an extra 45 minutes after my car was ready and sittingvin the parking lot More

by EAFLAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown service advisor
November 01, 2024

Areonna and Rob greeted me when I arrived, both were extremely courteous and very helpful getting all the information needed for the service of my vehicle, Jorge was the technician who worked on my c More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Areonna, Rob, Jorge
October 30, 2024

New car purchase was easy as pie. Less than 4 hours start to home. John and Phil were great. More

by rosemurphy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lazor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Falzarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in finance was great.
October 26, 2024

Cabin air filter was recommended to replace. I did so myself, but the filter was very clean and no way needed replacing. Thus I now have a spare to use in the future. was advised it was gray and More

by GOLFDDS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Service was excellent both on how our appointment was kept and the service itself. Everyone who helped us was excellent! More

by themaderas35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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