Naples Mazda - Service Center

I had scheduled an oil change but Scott advised me of 2 open recalls. Completed all required service and provided a loaner call so I wasn’t inconvenienced too much by the wait. open recalls. Completed all required service and provided a loaner call so I wasn’t inconvenienced too much by the wait. More

I only have 2000 miles on it. They said I had seven I did not receive a car wash after service. They said I had seven I did not receive a car wash after service. More

Bummed that I had to go in the 1st place as my display monitor became seemingly possessed. Had it replaced 2 years ago and it was no longer under warranty so I was told that I would have to pay to have it monitor became seemingly possessed. Had it replaced 2 years ago and it was no longer under warranty so I was told that I would have to pay to have it replaced. I was going to pay for it, because what else was I supposed to do however, I explained that this malfunctioning was NOT normal wear and tear. Fortunately, Scott went to bat for me simply because I was annoyed.and it worked out in the end. More

Everything was OK regarding my car service. It was quick and profesional.. Daniela had very well communication and explain in details. It was quick and profesional.. Daniela had very well communication and explain in details. More

Very helpful staff was courteous. Work was taken care of and set up for the next service. Work was taken care of and set up for the next service. More

Clean pleasant to work with. Wish the car wash was open!! I would like the car wash to be available at all times not just when service is being done. Wish the car wash was open!! I would like the car wash to be available at all times not just when service is being done. More

Great Coustumer service very polite at got good information from him and also he addressed my concerns. I also ask him about a new Mazda that I like he point me in the direction of a salesman eve t information from him and also he addressed my concerns. I also ask him about a new Mazda that I like he point me in the direction of a salesman eve that the deal could be done because of my credit the service I got from them was great I wish I could have the deal acepted More

Great service. courteous. Customer friendly. Quick. Good job! They even provided me with a discount coupon! courteous. Customer friendly. Quick. Good job! They even provided me with a discount coupon! More

Scott is outstanding in dealing with customers even when he is alone bombarded with clients His ability to stay calm and handle every is something special Thank you and Kuddos to Scott he is alone bombarded with clients His ability to stay calm and handle every is something special Thank you and Kuddos to Scott More

this dealership gave me the worst car purchase loan I have ever had: over $30,000 for a 3 year old car that I had been leasing; that they valued at under $17,000 with an interest rate over 8% when month have ever had: over $30,000 for a 3 year old car that I had been leasing; that they valued at under $17,000 with an interest rate over 8% when months later interest rates on car loans in Florida were approaching 7%. My FICO score has been well over 800 for a very long time. My cousins purchased a new higher priced Mazda at your dealership and we’re both paying over $500 per month. My biggest regret is that I didn’t just run out my lease for which I was paying just over $300 per month. Stupid me for not realizing what a big mistake I was making. On the service: I told them that my front passenger side tire kept leaking. The service order was written up for rear passenger side tire. After waiting for hours I wandered over to see my car with rear passenger side tire removed. That’s when I pointed out the error. Strange when as soon as you start the car the screen clearly indicates which tire is the problem. I could go on but I would really like an appointment with someone who is in charge of your dealership. More