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Naples Mazda - Service Center

Naples, FL

4.5
930 Reviews

930 Reviews of Naples Mazda - Service Center

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December 08, 2023

Overall this is a very nice dealership. There seems to be a bit of a learning curve with the very wide variety of entertainment differences even within the same models. More

by ROBERT.SOMMERVILLE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero, John Leone, Joshua Batson
December 08, 2023

I went in thinking I needed the front struts replaced. My car would not recreate the noise I was trying to describe for Andrea nor the Tech. I had sent video over to Andrea so she could have tech listen t More

by apanciera
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero, Andrea Tercero
December 07, 2023

Kept car all day and did not provide services requested. There always seems to be a communication issue when I come now between mechanics and office as well as office and customer. The service also seems so More

by LAYTONSG
Recommend Dealer
No
Employees Worked With
Andrea Tercero, Andrea Tercero
December 05, 2023

Nice first service experience. The only thing better would have been a car wash included. More

by tleigh18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Tercero, Travis Hines
December 04, 2023

A nice experience, everyone was helpful. All my questions were answered and wee explained in full. More

by JOEBURGIN7
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero, Andrea Tercero
December 04, 2023

Good experience It was a good experience, it was fast and it was precise. Highly recommend. More

by dewan2m
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero, Andrea Tercero
December 04, 2023

Very good customer service and keeping me informed with my car. They are very friendly More

by Martinezemily239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Tercero
December 04, 2023

No tengo nada que decir Tuve un pequeño problema con la revisión de auto por favor no tengo nada ma que decir gracia More

by poteteyeny3
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danniela Alves
December 04, 2023

Scott tries hard to get you in quickly and your service done as fast as possible More

by lukykid
Recommend Dealer
Yes
Employees Worked With
Travis Hines, Scott Anderson
December 04, 2023

Was send a recommended video after I left the parking lot was never approached by anyone telling me the recommendation More

by tinam33917
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danniela Alves
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