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Naples Mazda - Service Center

Naples, FL

4.5
929 Reviews

929 Reviews of Naples Mazda - Service Center

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December 31, 2023

Clean and presentable; very professional and courteous. Would recommend the dealership to friends and family. More

by hugh.torres
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danniela Alves
December 30, 2023

I have the Mazda Advantage plan, they did not do what was supposed to be done. I argued when I purchased the car, but was forced to buy it. More

by bigmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero
December 30, 2023

Danniela Alves the best. I’m happy with everything. Danniela Alves treated me wonderfully.Thanks More

by MENDOZA.VALDIVIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Tercero, Travis Hines
December 30, 2023

I was impressed. Very very great staff Roger was amazing. He was very through and friendly. More

by rockbridge1995
Recommend Dealer
Yes
Employees Worked With
Roger
December 30, 2023

Very accommodating, professional. I have been coming there for a few years now. Bought two different vehicles and am very happy with the dealership as a whole. Thanks. More

by sweenkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero, Andrea Tercero
December 30, 2023

Prompt professional service from the moment I dropped off my car until I picked it up. More

by MMCALLAHAN28
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero, Andrea Tercero
Dec 30, 2023 -

MMCALLAHAN28 responded

Great prompt professional service from the moment I dropped off my car until I picked it up.

December 30, 2023

He really did a thorough job and checking to see if there were any recalls. He was very personable and helpful with my questions. More

by mgaski
Recommend Dealer
Yes
Employees Worked With
Roger Hess
December 30, 2023

He was professional and had my loaner car ready to go. He was AWesome!!! I would highly recommend Mazda service dept because of Roger! More

by Freemyervictoria
Recommend Dealer
Yes
Employees Worked With
Roger
December 30, 2023

I'm not happy at all with them I need to change the tierd which they are supposed to call me and make the appointment and never did More

by Klod
Recommend Dealer
No
Employees Worked With
Danniela Alves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danniela Alves
December 28, 2023

Worked out as expected. No surprises. Great customer service this go around. Will go back. More

by DELPSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Tercero, Travis Hines
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