Naples Mazda - Service Center

I didn't like the fact that cars were parked everywhere and didn't feel like leaving my car for oil change as my car stayed over 30 minutes in front of the check in pount and didn't feel like leaving my car for oil change as my car stayed over 30 minutes in front of the check in pount More

They did what needed to be done. Which words would you like me to use? Which words would you like me to use? More

They were efficient, responsive to my questions and quite knowledgeable. They were very very very very very efficient, responsive to my questions and quite knowledgeable. knowledgeable. They were very very very very very efficient, responsive to my questions and quite knowledgeable. More

I got in right on time. Everything was done quickly and the staff was very responsive to all my questions. Very positive experience. Everything was done quickly and the staff was very responsive to all my questions. Very positive experience. More

The most wonderful professional, caring, attentive and polite experience I have ever had in a dealership. polite experience I have ever had in a dealership. More

Excellent service Excellent service, they did a great job of getting me in with an appointment. I was at your dealership for a little over two hours. Everyone was nice. of getting me in with an appointment. I was at your dealership for a little over two hours. Everyone was nice. More

John met me at the door as I pulled up to the service center. He got all info needed and got me checked in quickly. As work progressed, he kept me informed. All work was completed in a timely manner, center. He got all info needed and got me checked in quickly. As work progressed, he kept me informed. All work was completed in a timely manner, More

GREAT FRIENDLY SERVICE. .. ALL SERVICES WERE EXPLAINED CLEARLY, THE SERVICE TIME WAS SHORTER THEN EXPECTED AND LOVED THE VIDEO OF THE WHOLE PROCESS. .. ALL SERVICES WERE EXPLAINED CLEARLY, THE SERVICE TIME WAS SHORTER THEN EXPECTED AND LOVED THE VIDEO OF THE WHOLE PROCESS. More

Okay Just some constructive Criticism. While waiting for the oil change you've got rock music blasting. I didn't mind it but a potential customer may come in and be put off with it while t While waiting for the oil change you've got rock music blasting. I didn't mind it but a potential customer may come in and be put off with it while talking to a salesman. Or if trying to work out a deal and you've got the music blasting away you can't hear yourself think. I bought are cx5 there In 2019 and it wasn't like that. They had rock music on but it was more background. I noticed you've got more young people trying to sell a car to get their commission. Just keep in mind you have a cross section of people coming in there. From young to older. The older crowd may be put off by it. It just all depends on where you want your demographics to be. More

Service was good and informative. Everyone was very nice and knowledgeable. Service was quick and efficient Everyone was very nice and knowledgeable. Service was quick and efficient More