Naples Mazda - Service Center

The service department cares about the customer experience and Noah, in particular, does a great job explaining what needs to be serviced and the cost involved. experience and Noah, in particular, does a great job explaining what needs to be serviced and the cost involved. More

Danielle was very professional and very thorough. She explained everything clearly and set the time that I would have to wait and kept me updated on the progress. The technicians did the repairs that She explained everything clearly and set the time that I would have to wait and kept me updated on the progress. The technicians did the repairs that they needed to do and did it in a timely manner. I appreciate everything they did. More

Walk in for service and they made sure the work was done that afternoon even though it was busy. Good communication and positive attitude made for a good overall experience. First went to Firestone and left that afternoon even though it was busy. Good communication and positive attitude made for a good overall experience. First went to Firestone and left and went to Mazda and glad I did. More

It is the best dealership in south Florida. And the best service of all. Thanks And the best service of all. Thanks More

Much better than my prior experiences with BMW and Mercedes dealerships. Roughly on a par with Acura. Mercedes dealerships. Roughly on a par with Acura. More

Dannicla was terrific, as I walked in the service center she acknowledged me by using my name. When I explained the problem to her she proceeded to explain what was going to happen. Once she found out she t she acknowledged me by using my name. When I explained the problem to her she proceeded to explain what was going to happen. Once she found out she then explained it to me .Even when it came to the cost of the repair she did it with empathy which by the way made easier to accept it. The video was great to watch in reference to the replacement of the motor in my door. Roger the service manager came over to me to make sure I was pleased with the work that was completed.Masda has a great staff which makes me feel safe to continue to come back for service..Dannicla and Roger.. Thanks oh, the window works great!!! More

I like their communication with me before, and after my appointment. The attendant was very friendly. appointment. The attendant was very friendly. More

Ahora puedo decir que da gusto ir a este lugar, antes tuve una amarga experiencia y tenía muy mal criterio del pésimo trabajo y el maltrato que sufrí. Ahora los recomiendo al 100%. Gracias por su gran tr tuve una amarga experiencia y tenía muy mal criterio del pésimo trabajo y el maltrato que sufrí. Ahora los recomiendo al 100%. Gracias por su gran trabajo. More

Danniela was super helpful and very kind! Her professional was outstanding from start to finish! Her professional was outstanding from start to finish! More

Scheduling the appointment was easy, we dropped the car off early. Service was great and appreciated. off early. Service was great and appreciated. More