Naples Mazda - Service Center

I was told about an hour wait time. I waited for over 4 hours and missed two work-related meetings. I had to call after 1 week to find out what status of repair was. It’s been now over I waited for over 4 hours and missed two work-related meetings. I had to call after 1 week to find out what status of repair was. It’s been now over 2 weeks and I’m waiting for a part. Not given any indication how long this will take. Really poor communication and customer service. More

Everyone was polite and professional. The service area lobby was clean and comfortable. I was kept updated on the progress of my service. The service area lobby was clean and comfortable. I was kept updated on the progress of my service. More

Not a great experience. Unsure of service performed. Not confident what I was told vs. invoice Unsure of service performed. Not confident what I was told vs. invoice More

Noah was very courteous. They sent me a courtesy car to shop while I was waiting. The charges were reasonable. A good experience! They sent me a courtesy car to shop while I was waiting. The charges were reasonable. A good experience! More

Daniela is always great and explains everything very clearly. The service does take some time. clearly. The service does take some time. More

Easy and very fast, Very professional and courteous. Been doing business with them for years and they are very accommodating. Been doing business with them for years and they are very accommodating. More

Friendly and courteous, very good with customers. Looking forward to seeing her on our next visit. Looking forward to seeing her on our next visit. More

I live in North Fort Myers but have my Mazda serviced in Naples. There good at what they do, are customer friendly and get the job done in a timely manner. Naples. There good at what they do, are customer friendly and get the job done in a timely manner. More

The service department was very courteous and professional. The waiting area is very clean with nice amenities. professional. The waiting area is very clean with nice amenities. More

Awesome dealership great people to work with great service always got answers to my questions and great magazines service always got answers to my questions and great magazines More