Naples Mazda - Service Center

The video inspection was great, and my service advisor was super clear on everything. He was also very helpful overall making sure that I had exactly what I needed. I would recommend and I will be going b was super clear on everything. He was also very helpful overall making sure that I had exactly what I needed. I would recommend and I will be going back! More

The place was very nice and clean and the staff was very friendly and knowledgeable friendly and knowledgeable More

Great service! Took us the same day we called. The mechanic sent us a video of what he checked and explained everything in detail. Staff was polite and professiona Took us the same day we called. The mechanic sent us a video of what he checked and explained everything in detail. Staff was polite and professional. More

2hour wait for an oil change and tire rotation with an appointment and no other issues is unacceptable! appointment and no other issues is unacceptable! More

We were treated very well & we would recommend our friends & family to go to Naples Mazda friends & family to go to Naples Mazda More

Excelente attention by Daniella, because she's bilingual was better for me understanding all about the service was better for me understanding all about the service More

Fantastic service. Very happy with the service I received - very accommodating and helpful and my car was taken care of in a timely manner Very happy with the service I received - very accommodating and helpful and my car was taken care of in a timely manner More

Daniela was extremely helpful and efficient. Her attention was most appreciated. She got the job done most effectively. Thank you. Her attention was most appreciated. She got the job done most effectively. Thank you. More

Mr Hess is always the best, He’s a Problem solver. He accommodates the young and the old 😊 I’ve been an observant customer for 3 1/2 years. As a long term business owner I can see he’s a Great a He accommodates the young and the old 😊 I’ve been an observant customer for 3 1/2 years. As a long term business owner I can see he’s a Great addition to any business family. Sheila Lewis More

I was there for 3 hours for a scheduled oil change & tire rotation. No one came to check on me ever or give me an update. At 2 hours & 15 minutes I was sent a video of the overview of my vehicle & told my ad rotation. No one came to check on me ever or give me an update. At 2 hours & 15 minutes I was sent a video of the overview of my vehicle & told my advisor would come to discuss with me. At a little over 2.5 hours and seeing my car brought to the waiting area, I went inside to find my advisor. He was surprised & asked me if I wanted to do any of the things in the video. I said I may have if someone would have come to discuss them, but now at almost 3 hours for a simple maintenance - I was out of time. He explained that they were backed up, and I could see that from the waiting area, but the communication was seriously lacking. My charge was almost $130!! When I arrived I explained that I had coupons but had forgotten them - he assured me that he would “take care of me”, but I still overpaid for this simple service. My wheels are also a little out of balance (a bit bumpy on the highway), but I hesitate to bring it in not knowing how long I’ll have to wait! More