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Naples Mazda - Service Center

Naples, FL

4.5
928 Reviews

928 Reviews of Naples Mazda - Service Center

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August 24, 2024

I was very pleased with the expected wait time. The waiting room was comfortable. I was informed each time a task was completed. My car starts immediately after receiving a new battery! Lastly the More

by SUZANNECBERGMAN
Recommend Dealer
Yes
Employees Worked With
I am unsure, doe
August 23, 2024

We’ll coordinated team work with all questions answered and all work done in a reasonable time frame More

by mgaldenzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank,karla
August 23, 2024

Good work but did not update the next service date in the car’s system. More

by ANHOFFMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

John Lazor and Roger (service manager) and Danniela were all great to work with! I will recommend Naples Mazda for sure! More

by itsme20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno, sales, was my initial contact but he was not working the day I went into purchase. If I could have, I would have purchased from Bruno if timing would have allowed. John Lazor was great as well!
August 22, 2024

Very accommodating when I had to go in for a new tire due to a screw in the tire- which happened 2 days in a row!! More

by JBSMAAGAARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
August 22, 2024

Getting our new car was a great experience with John Lazor and Howard Alvarez, they are really helpful and provide great customer service. I highly recommend them both in the process to get a car. More

by brundari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lazor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

The service advisor was really knowledgeable and show me a video of the vehicle where showed me the good conditions of my car. More

by alinna1926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
frank zabala
August 19, 2024

Last Saturday i went there to schedule an appointment for oil change Nohas mention to me his going to check they have all the supplies in place to call me to setup the appointment until now no phone calls Na More

by elisabethdessources
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
August 19, 2024

Luis, and all the counter personnel where wonderful I would definitely recommend them for all your service work even if you don’t have a Mazda take your car there. I was in and out in under a hour. Keep More

by seat.motets-0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
August 18, 2024

Very friendly and is on top of the customers. They make sure the customer is happy! More

by gail.minard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
4.0
This rating includes all reviews, with more weight given to recent reviews.
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