Naples INFINITI - Service Center

A great experience as the service tech got me in without an appointment and was completed in a short period of time. I would recommend this dealer an appointment and was completed in a short period of time. I would recommend this dealer More

Overall excellent service and price. However, I received a telephone call one day prior to the appointment advising that a loaner car was not available. Upon arriving at the dealership there were a number o a telephone call one day prior to the appointment advising that a loaner car was not available. Upon arriving at the dealership there were a number of apparent loaner cars quite visibly parked on the grounds. No explanation was offered as to why they were unavailable. More

A visit for service is always a good experience. Everyone is so friendly, the service my car needs is always explained (patiently) to me. I can have a cup of coffee and a cookie and relax while my Everyone is so friendly, the service my car needs is always explained (patiently) to me. I can have a cup of coffee and a cookie and relax while my car is getting "spa" treatment. Dave, one of the the mechanics, explained the updates to me and I left in a clean car feeling very secure in the performance of my automobile. Thank you everyone!!! More

I am, as always, pleased with the friendly service that Melanie Perry provides. She eases the pain of the cost and is very helpful in making the right decisions regarding my car. Melanie Perry provides. She eases the pain of the cost and is very helpful in making the right decisions regarding my car. More

My Infiniti G37 convertable would not start on Saturday afternoon. Called the national roadside service. they arrived within 30minutes.Started car then I drove to the dealership. I had called ahead and the afternoon. Called the national roadside service. they arrived within 30minutes.Started car then I drove to the dealership. I had called ahead and they were waiting for me.Tony had me in a rental and out the door in ten minutes.Called twenty minutes later to say I could pick the car up Sunday morning. Best customer service I have ever had with any dealer. I mean by far the best. Just teriffic. Tony is unbelievable... Chuck More

My wife and I retired two years ago and stay in Naples for 3 months. Based on our experience at your dealership we will return next year. You have a professional staff, immaculate service department, a for 3 months. Based on our experience at your dealership we will return next year. You have a professional staff, immaculate service department, and service at the highest level. Being in business for over 30 years with the total focus on the customer success will happen automatically. More