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Naples INFINITI - Service Center

Naples, FL

4.5
66 Reviews

66 Reviews of Naples INFINITI - Service Center

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September 15, 2023

John and Infinity were outstanding to work with! !!! I was greeted with very friendly positive faces willing to help me with my service needs. They worked at helping me determine my service needs and More

by djkeever
Recommend Dealer
Yes
Employees Worked With
John Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Naples INFINITI responded

Thank you for trusting your vehicle to us for your service needs and for your feedback! John Lawson is outstanding and we are happy that you had the opportunity to work with him. He is very customer focused and is great at keeping his customers informed when their car is in for service. We greatly appreciate your business!

August 19, 2023

Our experience with Naples Infiniti from sales to service has been fantastic. The staff is helpful, friendly and professional. They always keep us informed. Great vehicle, excellent service! More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Roland
Aug 21, 2023 -

Naples INFINITI responded

Thank you Jo for trusting your vehicle to us for your service needs and for your feedback! We try our hardest to earn your business every time you visit our dealership.

July 15, 2023

Great and professional dealing with naples Infiniti and Gregory Harverly made my experience great and pleasant More

by Sanchear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory W Harverly, Mark MacLaughlin
Jul 17, 2023 -

Naples INFINITI responded

Thank you for your review and for trusting your vehicle to us for your service needs! We greatly appreciate your business!

July 15, 2023

I will recommend all my friends infinity dealership. Everyone always treated me with respect and willing to help. I have to say that Gregory is a very hard worker. No matter how busy he is . Alway More

by Belkys Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Jul 17, 2023 -

Naples INFINITI responded

Thank you Belkys for your review and for trusting your vehicle to us for your service needs. Gregory is a very hard worker and we are happy to have him on our team. We greatly appreciate your business!

June 29, 2023

Service rep, Luis Matre, made this a positive experience. I will happily go back to him in future. More

by KC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Matre
Jun 30, 2023 -

Naples INFINITI responded

Thank you for trusting your vehicle to us for your service needs. We greatly appreciate your business!

June 13, 2023

Mike and his service team at Naples INFINITI are fantastic. They go the extra mile to make sure your INFINITI is serviced in a timely fashion. I drive all the way from Alva to service my QX80 and th More

by ITCarGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Naples INFINITI responded

Thank you for trusting your vehicles to us for your service needs and for your accolades! Mike and his team are amazing and we are very fortunate that they are part of the Naples Infiniti team. They do listen to your concerns and try their hardest to get any issues rectified in a timely manner. We greatly appreciate your business!

June 04, 2023

Naples was not the dealer I purchased from, although I wish it was, since they had no cars after the hurricane. The dealer in Michigan was the worst, while Naples was the best! More

by Syginsberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have no names
Jun 05, 2023 -

Naples INFINITI responded

Thank you for trusting your vehicle to us for your service needs. Hopefully the next time you are in the market for a new vehicle we will be your first choice.

March 30, 2023

Bryan made our experience successful. our loaner car made our trip and he lined everything perfectly. More

by rpotts7541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ullum
Mar 31, 2023 -

Naples INFINITI responded

Thank you for the 5 stars and for the review! We try our hardest to earn your business every time you visit our showroom. Have a great weekend!

March 27, 2023

Service Department is 5 star. Quick and easy drop off and pick up. Sales department leaves me less than interested in buying another vehicle from them. Felt hustled like I was b More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ullom 5 star
Mar 28, 2023 -

Naples INFINITI responded

Thank you Eddie for the 5 stars! Our service department tries their hardest to earn your business every time you trust your car to us for your service needs.

February 13, 2023

This is the best dealership in the country! I have always had a great experience when my vehicle needed serviced. Everyone has been helpful, pleasant and very efficient. They take pride in thei More

by MP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DYLAN JONES
Feb 14, 2023 -

Naples INFINITI responded

Thank you for your praises! We try our hardest to give you a great experience when you bring your vehicle in for service and get you back on the road as quickly as possible.

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