Naples INFINITI - Service Center

I will recommend all my friends infinity dealership. Everyone always treated me with respect and willing to help. I have to say that Gregory is a very hard worker. No matter how busy he is . Alway Everyone always treated me with respect and willing to help. I have to say that Gregory is a very hard worker. No matter how busy he is . Always have the time to explain all my question. Went I leave the dealership.I’m very happy. THANK YOU . Belkys Gonzalez. More

Service rep, Luis Matre, made this a positive experience. I will happily go back to him in future. I will happily go back to him in future. More

Mike and his service team at Naples INFINITI are fantastic. They go the extra mile to make sure your INFINITI is serviced in a timely fashion. I drive all the way from Alva to service my QX80 and th fantastic. They go the extra mile to make sure your INFINITI is serviced in a timely fashion. I drive all the way from Alva to service my QX80 and they have always made sure I had a loaner available and performed work is top notch. I want to thank the service Advisor Greg for always hearing out my concerns and making sure it is addressed, he is knowledgeable and personable. Wade in parts is very helpful as well and made sure to order the right tires for my Jeep Gladiator and assured the dealership can work on any vehicle not just INFINITI's. This place will always be my go-to as they are honest hard working staff and get business done. More

Naples was not the dealer I purchased from, although I wish it was, since they had no cars after the hurricane. The dealer in Michigan was the worst, while Naples was the best! wish it was, since they had no cars after the hurricane. The dealer in Michigan was the worst, while Naples was the best! More

Bryan made our experience successful. our loaner car made our trip and he lined everything perfectly. our loaner car made our trip and he lined everything perfectly. More

Service Department is 5 star. Quick and easy drop off and pick up. Sales department leaves me less than interested in buying another vehicle from them. Felt hustled like I was b Quick and easy drop off and pick up. Sales department leaves me less than interested in buying another vehicle from them. Felt hustled like I was buying a used car in NJ. More

This is the best dealership in the country! I have always had a great experience when my vehicle needed serviced. Everyone has been helpful, pleasant and very efficient. They take pride in thei I have always had a great experience when my vehicle needed serviced. Everyone has been helpful, pleasant and very efficient. They take pride in their work and treat your car with care. Highly recommend NAPLES INFINITI! More

The dealership is very clean, and modern. The advisors respond to calls promptly and appointments are available quickly. The repairs have always been done correctly and the car is returned cl The advisors respond to calls promptly and appointments are available quickly. The repairs have always been done correctly and the car is returned clean and running great. I would recommend this dealership for both routine maintenance and repairs. More

awful experience on more than 1 occasion! ! Service manager Mike is rude.... service dep unorganized.... " Ill have your service advisor call you right back " several days in a row, come to f ! Service manager Mike is rude.... service dep unorganized.... " Ill have your service advisor call you right back " several days in a row, come to find out he was on vacation, that's why he was not returning my calls to get status of my car.... dealership oblivious to when employees are there I guess.... rude about not having "recommended" work done when car in for warranty work.... sorry but your prices are very inflated and not everyone in Naples can afford those prices and its not appreciated when we are belittled More

Excellent service and a pleasant atmosphere would best describe my visit to the Naples Infiniti dealership to get an oil change. My service advisor was Dylan Jones and he couldn't have been more professio describe my visit to the Naples Infiniti dealership to get an oil change. My service advisor was Dylan Jones and he couldn't have been more professional, Pleasant and easy to work with More