Naples INFINITI

I just bought a new FX-37 at Bonita Springs (FL) Infiniti and it was a great customer experience. I would highly recommend potential buyers give serious consideration to a visit to this excellent dealership and it was a great customer experience. I would highly recommend potential buyers give serious consideration to a visit to this excellent dealership. From my sales advisor Omar Taveras to my service advisor Melanie Perry to the Dealer Principal Joe Parisi, I was treated with great respect and appreciation. I had researched mid-size SUVs and had a short list including the FX-37. Upon arrival and a review of the car specs with Omar, I took a test drive and fell in love with the roominess (I am 6’3” tall) of the cabin, but loved the extra strength of the 3.7L engine compared with the mushiness of the competitors in this class. The technology of the FX-37 is past current and the ease of learning and using this great technology is very easy. Finally, the purchase negotiations were easy and not at all painful. We talked about my trade-in (BMW 7-series sedan) and the potential discounts off of the sticker price. Within 30 minutes we had struck a lease deal. I love my new ride, and highly recommend both the FX-37 and the Bonita Springs Infiniti dealership. Marshall D (Naples, FL) More

A great experience as the service tech got me in without an appointment and was completed in a short period of time. I would recommend this dealer an appointment and was completed in a short period of time. I would recommend this dealer More

Overall excellent service and price. However, I received a telephone call one day prior to the appointment advising that a loaner car was not available. Upon arriving at the dealership there were a number o a telephone call one day prior to the appointment advising that a loaner car was not available. Upon arriving at the dealership there were a number of apparent loaner cars quite visibly parked on the grounds. No explanation was offered as to why they were unavailable. More

A visit for service is always a good experience. Everyone is so friendly, the service my car needs is always explained (patiently) to me. I can have a cup of coffee and a cookie and relax while my Everyone is so friendly, the service my car needs is always explained (patiently) to me. I can have a cup of coffee and a cookie and relax while my car is getting "spa" treatment. Dave, one of the the mechanics, explained the updates to me and I left in a clean car feeling very secure in the performance of my automobile. Thank you everyone!!! More

I am, as always, pleased with the friendly service that Melanie Perry provides. She eases the pain of the cost and is very helpful in making the right decisions regarding my car. Melanie Perry provides. She eases the pain of the cost and is very helpful in making the right decisions regarding my car. More

My Infiniti G37 convertable would not start on Saturday afternoon. Called the national roadside service. they arrived within 30minutes.Started car then I drove to the dealership. I had called ahead and the afternoon. Called the national roadside service. they arrived within 30minutes.Started car then I drove to the dealership. I had called ahead and they were waiting for me.Tony had me in a rental and out the door in ten minutes.Called twenty minutes later to say I could pick the car up Sunday morning. Best customer service I have ever had with any dealer. I mean by far the best. Just teriffic. Tony is unbelievable... Chuck More

The entire sales team did an outstanding job taking in our trade and giving us a quality new Infiniti at a fair price. I will recommend their dealership to friends and family in the future. our trade and giving us a quality new Infiniti at a fair price. I will recommend their dealership to friends and family in the future. More

My wife and I retired two years ago and stay in Naples for 3 months. Based on our experience at your dealership we will return next year. You have a professional staff, immaculate service department, a for 3 months. Based on our experience at your dealership we will return next year. You have a professional staff, immaculate service department, and service at the highest level. Being in business for over 30 years with the total focus on the customer success will happen automatically. More

My wife and I entered Germain to buy an M37,but due to the extraordinary product knowledge of Chad Nesselhauf, we drove away in a JX35. This is because Chad did an exceptional job of matching the right ca the extraordinary product knowledge of Chad Nesselhauf, we drove away in a JX35. This is because Chad did an exceptional job of matching the right car to my wife's needs. Miguel and Mike were a pleasure to deal with to close the transaction, as were the service and support folks to make it happen. Karen was truly exceptional in getting us the exact car we wanted from another dealer. The people of Germain match the Infiniti brand---5 star. More