Naples INFINITI

I recently purchased a Certified Pre owned Infiniti G37 Coupe from Germain Infiniti. My first contact was with the internet sales rep Carlos De Santos, he responded in a timely manner and was very helpful. Coupe from Germain Infiniti. My first contact was with the internet sales rep Carlos De Santos, he responded in a timely manner and was very helpful. Our salesman Joe Hernandez was very knowledgeable, courteous and helpful and made our buying experience "truly exceptional." As this vehicle was pre owned there were some minor issues to be addressed, this was scheduled through Adriana Chacon VanBuren. They set me up with a one day loaner car and took care of everything. All in All a great team of people to deal with. If you need a new or pre owned car see them first, you won't be disappointed. More

Chad and Miguel were excellent. They worked the deal for me online and even found the exact car I wanted. They had the car ready when I arrived and completed the paperwork in record time. They responded pro me online and even found the exact car I wanted. They had the car ready when I arrived and completed the paperwork in record time. They responded promptly and were always pleasant and honest. A truly exceptional experience. More

From the minute that Adriana greeted us at the door to the finance paperwork completed by Mike Licciardi, the experience was an absolute pleasure! Such genuinely friendly and personable people who truly the finance paperwork completed by Mike Licciardi, the experience was an absolute pleasure! Such genuinely friendly and personable people who truly care about the customer and care about doing things right. Chad Nesselhauf is one of the most knowledgeable car sales people I have ever encountered and I have bought a lot of cars over the past 40 years. He knows the product inside and out, knows the competition, and most of all, took the time to understand exactly what I was looking for and match that up with exactly the right car and the right type of lease for my needs. Mike Licciardi made the sometimes tedious part of the process, all of the paperwork, a pleasure. He was engaging and conversant, even recommended a great Italian restaurant for us to try! We couldn't be happier with our experience and it enhances the great feeling we have about our new Infiniti JX35. More

Good dealer, the best. Nice team. If you want a very good deal, go to Germain Infiniti, As for Chris, Miguel, they will give you what you are looking for, pretty good Infiniti and the best deal. deal, go to Germain Infiniti, As for Chris, Miguel, they will give you what you are looking for, pretty good Infiniti and the best deal. More

I have been purchasing cars for the past 20 years and I never had such an excellent service from all the employees at this dealership. They made my car purchasing experience simple and pleasurable that i never had such an excellent service from all the employees at this dealership. They made my car purchasing experience simple and pleasurable that i will buy my future cars from them and refer all my friends to this dealership. Kudos to Germain infiniti! More

I highly recommend Germain Infiniti of Bonita Springs! I worked with Michael Germain to lease my G37 and was extremely pleased with his product knowledge and patience with me. He answered all of my question worked with Michael Germain to lease my G37 and was extremely pleased with his product knowledge and patience with me. He answered all of my questions and was very professional. I did not feel pressured or forced into my lease at all. The whole experience was stress free. Michael and the Germain Infiniti staff have turned me into a dedicated Infiniti customer for life. More

I came into Germain Infiniti simply looking for the value for my trade-in, in what was supposed to be a quick stop and first stop of many to weigh my options and instead it became my ONLY stop. I actually ha for my trade-in, in what was supposed to be a quick stop and first stop of many to weigh my options and instead it became my ONLY stop. I actually had my eyes on a COMPLETELY different vehicle make/model and one stop at Germain Infiniti changed everything. Miguel Perez and Michael Germain were extremely professional, and to the point. Extremely informative on any questions or concerns I had regarding my vehicle. They made me feel right at home and made my purchase easy and simple meeting my every satisfaction. Didn't take very long before I knew that I was in the right spot and finalized my purchase with Infiniti. I HIGHLY recommend Germain Infiniti of Bonita Springs!!!!!!!!!!!! Amazing people and their customer service is second to none. More

This was the best car buying experience ever. I would highly recommend Miguel Perez the manager and Chad Nesselhauf my sales exec. These guys were very professional not like your usual car salesmen. W highly recommend Miguel Perez the manager and Chad Nesselhauf my sales exec. These guys were very professional not like your usual car salesmen. We were treated with respect, spent time with us even though we were not sure of buying that day. First of, we arrived 2 hours past their closing time on Sat yet they entertained our questions for another hour and a half until we consummated the deal. If it weren't for their professionalism and attitude I don't think I would have bought the Infiniti JX and Infiniti G 25 that night. And of course they gave us the best deal. I know because I shopped everywhere. I traded my '12 Audi Q5 and '08 BMW 328i conv because of the deal they gave us and the way they treated us. Seriously if your are looking for the best deal, the best cars you should check them out. And of course I know everybody wants to be treated fairly, honnestly and with respect. They are truly an asset to Germain dealership. More

Had a great experience working with Chad on the purchase of our new 2012 G37 Sedan Sport. He got us the price we needed to be at and was able to move us from our 2010 M35 with Minimum out of pocket expense. of our new 2012 G37 Sedan Sport. He got us the price we needed to be at and was able to move us from our 2010 M35 with Minimum out of pocket expense. Chad is very knowledgable of past and present Infinitis and was able to explain and show us the many improvements and differences. Very pleasant and thorough to work with. Tom has been my service advisor for some time now and talkes excellent care of my vehicles when they are in for service. I am very into my cars and appreciate the time Tom takes to make sure my car is returned to me with no issues. Everyone at the dealership is friendly and courtious. More

The customer-focused attitude and professionalism shown to me by the entire staff of Germain Infiniti was beyond compare. It is often said that the actions and attitude that permeates any business begins a to me by the entire staff of Germain Infiniti was beyond compare. It is often said that the actions and attitude that permeates any business begins at the top and that could not be more true than at Germain Infiniti. Miguel Perez, the General Sales Manager could not have been more helpful or pleasant to work with. Besides Miguel, the Sales Team members that I worked with included Michael Germain and Sean Borsky and they were also willing to do whatever it took to ensure that a pleasant sales experience was achieved. But my purchase experience at the dealership goes beyond the normal and I'll explain how. While working through the process of purchasing a new JX, there was a short period when Michael Germain had to complete some paperwork on my behalf. While he was away from his desk, I began looking at a beautiful M37 Hydrid that was sitting on the showroom floor. Chad Nesselhauf, although not the sales associate I had been working with, came over to me and explained all of the technological advances of this vehicle - and Chad REALLY knows this vehicle. His description of this car was compelling, so I thought that I would definitely consider purchasing an M37h next year when I was ready to trade my current car (a 2011 Hyundai Genesis). I mentioned this to Miguel in a discussion we were having regarding the discount I was receiving on my JX as an employee of one of Nissan/Infiniti's Business Partners. Without having to do additional research, Miguel quickly told me that the discounts available under this plan for the purchase of the M37h were even greater than they were on the JX! This peaked my interest and the result of Miguel's and Chad's efforts was that I BOUGHT this showroom car along with the JX - YES I BOUGHT TWO Vehicles on the same day! Miguel was so fair and honest in his presentation on price, that I changed my mind and decided not to wait until next year to consider the M37h. So if prospective buyers are looking for a dealership where every salesperson in the showroom will take the time to treat you right, without regard to whether you are their customer or not, Germain Infiniti is the dealership they should visit! Couple this treatment with service that includes free car washes and oil changes for 4 years, and I do not think I could have purchased my two beautiful Infiniti's from a better dealership. Thank You Miguel, Michael, Sean, and Chad! You were all great to work with. I have begun to work Melanie in the Service Department and she too has been wonderful, friendly, and a true professional. Hats off to the entire Germain Infiniti Team! Germain is a company that supports many charitable endeavors in our SWF community. It was because of their support for a charity I am very close to, that I first met Sean and considered Germain Infiniti for purchase of our vehicles. I believe businesses should be supported for their kindness and charitable activities! More