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Naples INFINITI
Naples, FL
811 Reviews
Your #1 Choice In Southwest Florida! At NAPLES INFINITI, the moment you walk into our dealership, it's our philosophy to show you why owning an Infiniti will be as inspiring as driving it. We proudly embrace the philosophy of the Infiniti Total Ownership Experience by recognizing, understanding and anticipating what a luxury consumer demands. We meet each owner's individual needs, while surpassing their expectation. It's a promise that each honored guest will enjoy comprehensive, personalized sales and service. Your satisfaction is our personal reward.
NAPLES INFINITI is honored to be a part of the Southwest Florida community and has proudly supported local organizations such as Youth Haven, The Regional Children's Hospital of Southwest Florida, Rotary Club of Naples, Naples Pelican Bay Rotary, Bonita Springs Chamber of Commerce, Estero Chamber of Commerce and Foster Care Council of Southwest Florida, just to name a few.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 812 reviews
March 28, 2015
This dealership makes you feel right at home The salesman Antoine was very professional & knowledgeable The sales manager Preston was also very knowledgeable, professional & managed the deal to The salesman Antoine was very professional & knowledgeable The sales manager Preston was also very knowledgeable, professional & managed the deal to perfection. The service writer Brian is always courteous & helpful the head mechanic James is the most knowledgeable and helpful mechanic that i have ever come across. The managing partner, Joe has a completely open door policy & his knowledge, courteousness & professionalism filters down to each & every employee. My last Infiniti dealership was in NJ & owned by a good friend, so needless to say I was treated very well. My experience at Bonita Springs Infiniti was exactly the same. I have owned over 60 cars in my lifetime & have never come across a dealership that is so friendly & makes you feel like its your home away from home. More
by Ken
September 27, 2014
Car dealing 101 It is a pleasure to tell you how wonderful a person Mike Robbins is. I've now purchased 2 cars from him and it was because of the first experience th It is a pleasure to tell you how wonderful a person Mike Robbins is. I've now purchased 2 cars from him and it was because of the first experience that brought me back a second time. The second time was just as good and I highly recommend him to anyone looking for a car. I've had lots of experiences with buying, selling, trading cars (like many people) and have had many good experiences, yet, Mike tops them all. He is forthcoming, he listens, he advises, he doesn't push, he researches and shares data . . . He provides what every car dealer should - a true customer focused experience. And that isn't all - once you buy or lease from him he continues to provide you the services that you need and makes it easy. He never seems to mind, no matter the question or the need. Look no further, call Mike Speaking of "after you purchase or lease," let me add another wonderful person you'll love - Melanie Perry. She is the go-to service person and you'll love her. Very professional, friendly, and knowledgeable. Melanie makes the whole service experience as painless as it can be. She works with you on scheduling, makes recommendations for what should be done, and goes out of her way to make it all as easy for the customer as it can be. I am delighted to have such a trustworthy service person with whom I have no worries. You'll love having your service done there. I find them so good, and Melanie so accommodating, that I even take my BMW to them. While they are an Infiniti dealer, I was as pleased with the work she managed on my BMW as I was my original BMW service folks in North Carolina - and that is high praise. You'll love Melanie. More
by educom
September 24, 2014
Made the impossible...POSSIBLE!!! Mike Robbins....Mike Robbins....Mike Robbins... Is the MAN who made the impossible possible! The vehicle I purchased from Bonita Springs Infinity is Mike Robbins....Mike Robbins....Mike Robbins... Is the MAN who made the impossible possible! The vehicle I purchased from Bonita Springs Infinity is my very first car. I had ZERO credit and thought I was going to be way in over my head. Thanks to Mike Robbins and his eagerness to please and get customers what they want I am now the proud owner of the classy, sleek, sexy, unique, fast car of my dreams. From the moment Mike approached me in the lot I felt an instant sense of ease. If anybody is looking for a car with that IT factor but thinks they are not worthy of such a car, go see Mike! More
by RikkiTikki
August 26, 2014
A plus dealership First ,everyone is exceptional they are friendly, knowledgeable and I have gotten fantastic deals on my Infiniti. Melanie Perry is my service advisor First ,everyone is exceptional they are friendly, knowledgeable and I have gotten fantastic deals on my Infiniti. Melanie Perry is my service advisor and she is really an asset to the company. She is ALWAYS cheerful,helpful and makes sure everything is done on time.I really can't say enough about her. Bonita Springs Infiniti will have my business for years to come. More
by karenk101
Employees Worked With
Joe Parisi, Gerosky Sainvil
July 26, 2014
Amazing Experience I have purchased 16 cars in the last 18 years, needless to say I have dealt with many dealerships. I decided to buy my first Infinity and started by I have purchased 16 cars in the last 18 years, needless to say I have dealt with many dealerships. I decided to buy my first Infinity and started by researching dealerships within a 300 mile range. I visited a couple of lots and they were "fine" and I also communicated with several other dealerships via the internet and phone. None of the dealerships blew me away. Well that was until I met Mike Robbins from Bonita Springs Infinity. Mike was Fantastic! He went out of his way to answer my questions, to get me the best price for my trade and make sure that the QX70 was the right fit for me. The employees truly work as a TEAM at Bonita Springs Infinity. With the help of Preston and Michael in the finance department I am loving my 2015 QX70! Thank you Mike Robbins and the rest of the team at Bonita Springs Infinity for making this the most pleasant car buying experience I have ever had! More
by kabrady
Employees Worked With
Michael (Finance Dept), Michael Licciardi , Preston Reeder
July 25, 2014
Exceptional Finally found a Dealer, Car, and Sales Professionals that exceeded our expectations! Purchased a convertible Infiniti G37 and couldn't be happier with Finally found a Dealer, Car, and Sales Professionals that exceeded our expectations! Purchased a convertible Infiniti G37 and couldn't be happier with the vehicle and the levels of service and friendliness we received. Just expect the best and Bonita Springs Infiniti wont disappoint. Thanks to Mike Robbins, Gerovsky, and Mike Licciardi for all their hard work! More
by leader61
Employees Worked With
Gerovsky, Michael Licciardi , Gerosky Sainvil
June 22, 2014
A Great Experience Buying my Infiniti was made so very easy by the caring attention of Mike Robbins. He handled all aspects of the transaction with total attentiveness m Buying my Infiniti was made so very easy by the caring attention of Mike Robbins. He handled all aspects of the transaction with total attentiveness making everything very easy for me. I've never had a more pleasant car buying experience and I've purchaesed over 30 automobiles. More
by lhstadt
May 30, 2014
2014 Infinity QX60 Lease Mike Robbins is an exceptional salesman! He is extremely knowledgable, professional, friendly and courteous. He really took the time to make sure I c Mike Robbins is an exceptional salesman! He is extremely knowledgable, professional, friendly and courteous. He really took the time to make sure I chose the right vehicle and all the details regarding the lease were explained in great detail. Lowest lease price of all the luxury SUV's I looked at over Memorial Day Weekend. Delivery of my new vehicle was the BEST I've ever had! Mike really explained all the features in great depth and made sure that if I needed follow up regarding any question I might have I should call him anytime.. Love my new car!! Mike and the Bonita Springs Infinity Dealership Team was incredible! I would highly recommend this team to anyone looking for a fabulous luxury car with a fantastic group of professionals. More
by jayneebishop1108
May 01, 2014
Purchased a QX 60 My wife and I had researched the QX60 vehicles before we entered the dealership. Fortunately there was a QX60 in the color combination and accessor My wife and I had researched the QX60 vehicles before we entered the dealership. Fortunately there was a QX60 in the color combination and accessory package on the lot. Mike was introduced to us and provided the professional, courteous and pleasurable service you would expect from Infinity. It was a blessing doing business with him. All our best to Mike, his family and Infinity family. The QX60 meets are needs perfectly. Ed & Marylyn Murphy More
by edzo4849
April 30, 2014
Great Experience with Used Car Purchase My experience with Infiniti of Bonita Springs was very good. I found a Lincoln I was interested in on the Internet. The very next morning, I got a cal My experience with Infiniti of Bonita Springs was very good. I found a Lincoln I was interested in on the Internet. The very next morning, I got a call from Mike, offering me a showing of the car. I was planning on driving there (a two hour drive) later that morning. Mike said he would be ready for me. When I arrived, the car was ready for me, and Mike was standing next to it. After a short test drive, Mike asked a co-worker to get me an estimate on my current car for a trade in value. In an hour, we had a deal, even though I did not have the title with me. The trust shown me was outstanding. I drove away in my newly purchased Lincoln, approximately two hours after arriving...I received trade in vale on my car, and the newer Lincoln was sold to me at trade in value, also. It was a very good experience overall. Since my purchase, Mike has kept in touch with me and answered any questions I have had since. I was very impressed with Mike and with Infiniti of Bonita Springs!! Allan Olsen More
by alolsen
