Back

Naples INFINITI

Naples, FL

4.9
792 Reviews
Your #1 Choice In Southwest Florida! At NAPLES INFINITI, the moment you walk into our dealership, it's our philosophy to show you why owning an Infiniti will be as inspiring as driving it. We proudly embrace the philosophy of the Infiniti Total Ownership Experience by recognizing, understanding and anticipating what a luxury consumer demands. We meet each owner's individual needs, while surpassing their expectation. It's a promise that each honored guest will enjoy comprehensive, personalized sales and service. Your satisfaction is our personal reward. NAPLES INFINITI is honored to be a part of the Southwest Florida community and has proudly supported local organizations such as Youth Haven, The Regional Children's Hospital of Southwest Florida, Rotary Club of Naples, Naples Pelican Bay Rotary, Bonita Springs Chamber of Commerce, Estero Chamber of Commerce and Foster Care Council of Southwest Florida, just to name a few.
Contact Dealership

5880 Naples Blvd

Naples, FL

34109

Directions

By Type

Showing 792 reviews

November 03, 2022

Just bought my QX60 from Jonathan Hildago…. terrific experience from start to finish to followup. I’ve bought dozens of cars and I’ve never felt more positive about a transaction than this one� More

by gb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Reeder, Jonathan Hidalgo
Nov 03, 2022 -

Naples INFINITI responded

Thank you for your review and for your purchase! Jonathan is a true professional and he knows how to deliver both the car and the experience to his customers. Enjoy your new wheels!

September 22, 2022

awful experience on more than 1 occasion! ! Service manager Mike is rude.... service dep unorganized.... " Ill have your service advisor call you right back " several days in a row, come to f More

by rwolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lichtenthal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Naples INFINITI responded

We are very sorry to hear about your experience. Certainly this is not the level of customer service that anyone should experience.. You can expect a call from our Director of Fixed Operation, Skip Roth to hear more about what happened. If you would like to reach him, you certainly can at sroth@naplesinfiniti.com. Again, our sincerest apologies.

August 18, 2022

Our experience began with Anthony Latino keeping us posted when the car we were interested was available. He always let us know when a car came in whether it was the exact one we wanted or not but wan More

by layddi22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Latino
Aug 18, 2022 -

Naples INFINITI responded

Thank you for your feedback. Anthony and Gabe are awesome and we fully agree with you that we are fortunate to have them on the Naples Infiniti team. We are so happy that you found the perfect QX60. We hope that you have many years and many miles of enjoyment in your new Infiniti!

Aug 18, 2022 -

layddi22 responded

You are very welcome!

July 28, 2022

Caroline Tursi patiently worked with me for over two months on finding the perfect vehicle and from the start to the finish she was the perfect professional. This is my second Infiniti I have purchased More

by JENB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Roland, Caroline Tursi
Jul 28, 2022 -

Naples INFINITI responded

Thank you for your loyalty to Naples Infiniti and your review! Caroline is the perfect professional and we are happy that you had the opportunity to work with her. Enjoy your new wheels!

July 23, 2022

Bryan was wonderful to work with, I will refer him and Naples Infinity to anyone who asks. It was a fabulous experience and I love my new QX50. THANK YOU BRYAN, this was a dream come true. More

by Karla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C. Kolling, Bryan Neitz, Scott Roland
Jul 23, 2022 -

Naples INFINITI responded

Thank you Karla for your review and for purchasing your new QX50 from Naples Infiniti! Bryan is wonderful to work with and we are happy you had the opportunity to do so.

July 07, 2022

My whole experience from beginning to end was excellent. Extremely Helpful and knowledgeable. Anthony was a fantastic sales person to deal with. He helped me every step of the way!! More

by Angela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Latino
Jul 08, 2022 -

Naples INFINITI responded

Thank you Angela for your review and the 5 stars! Anthony is fantastic and we are happy that he helped you through the sales process. Enjoy your new ride!

June 28, 2022

Usually get me in and out without problems. Service manager and staff ate polite. They make accommodations to the customer without hesitation More

by Williamjackson0707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Haverly
Jun 28, 2022 -

Williamjackson0707 responded

Great experience overall

Jun 28, 2022 -

Naples INFINITI responded

Thank you for the 5 stars! We try our best to get you in and out as quickly as possible.

June 26, 2022

Excellent service and a pleasant atmosphere would best describe my visit to the Naples Infiniti dealership to get an oil change. My service advisor was Dylan Jones and he couldn't have been more professio More

by CPAKn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jones
Jun 26, 2022 -

Naples INFINITI responded

Thank you for the 5 stars! We are happy that you came to Infiniti for your oil change and had a great experience with Dylan!

June 17, 2022

Great job, great service and they kept me informed throughout the entire process. Thanks for the help! More

by Lindsey S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Neitz
May 26, 2022

Caroline was great to work with! Made sure I was all good with the deal and didn’t pressure me into anything I didn’t want nor need. In fact, she is the only saleswomen I’ve dealt wi More

by kackerman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Tursi
Jun 12, 2022 -

Naples INFINITI responded

Thank you for taking the time to leave us a glowing review. Also we are ecstatic that Caroline was able to assist you so well.

...
15
...