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Naples INFINITI

Naples, FL

4.9
792 Reviews
Your #1 Choice In Southwest Florida! At NAPLES INFINITI, the moment you walk into our dealership, it's our philosophy to show you why owning an Infiniti will be as inspiring as driving it. We proudly embrace the philosophy of the Infiniti Total Ownership Experience by recognizing, understanding and anticipating what a luxury consumer demands. We meet each owner's individual needs, while surpassing their expectation. It's a promise that each honored guest will enjoy comprehensive, personalized sales and service. Your satisfaction is our personal reward. NAPLES INFINITI is honored to be a part of the Southwest Florida community and has proudly supported local organizations such as Youth Haven, The Regional Children's Hospital of Southwest Florida, Rotary Club of Naples, Naples Pelican Bay Rotary, Bonita Springs Chamber of Commerce, Estero Chamber of Commerce and Foster Care Council of Southwest Florida, just to name a few.
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5880 Naples Blvd

Naples, FL

34109

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Showing 792 reviews

July 01, 2023

I purchased my 5th Infiniti from Infiniti of Naples. The cars speak for themselves but my loyalty is to the professional staff that always provides a five star experience. In sales and finance Lux & A More

by millydediego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Kirnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Haverly , Preston Reeder, Scott Roland, Justin Tremblay
Jul 03, 2023 -

Naples INFINITI responded

Thank you Milly for your kind words and for your loyalty to Naples Infiniti. We are very proud of our team and certainly Luxon and Antoine are key members of the team. They listen to their customers and try their hardest to identify the right vehicle for your needs and wants. We greatly appreciate your business and wish you all the best in your new Infiniti!

June 29, 2023

Service rep, Luis Matre, made this a positive experience. I will happily go back to him in future. More

by KC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Matre
Jun 30, 2023 -

Naples INFINITI responded

Thank you for trusting your vehicle to us for your service needs. We greatly appreciate your business!

June 27, 2023

I have purchased several of my vehicles from this dealership. Luxon in Finance makes the process smooth and easy. He is personable and cares about you even after the sale! Any questions I have regard More

by jt392saint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Naples INFINITI responded

Thank you for your purchase and for your loyalty to Naples Infiniti! Luxon is amazing and an awesome Finance Manager. He knows the process completely and knows how to explain it to his customers. Enjoy your new ride!

June 23, 2023

The sales process was a breeze the finance manager Luxon was transparent and made the finance experience a pleasant one. More

by Lucasmadruga
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Naples INFINITI responded

Thank you Lucas for your purchase and for your review! We try our hardest to make the process as easy as possible and Luxon is amazing and great to deal with, Enjoy your new Infiniti!

June 15, 2023

As the saying goes, "some things never change", Naples Infiniti lives up to all the stereotypes of car dealers. I had hoped to have an easy transaction with my vehicle purchase but John and Luxon killed t More

by Kernd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luxon Estiverne
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Lawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Naples INFINITI responded

I am very sorry to read your review. Certainly it is never our intent to deceive anyone at any point. Our General Manager, Scott Rowland would like to have a conversation with you to discuss your concerns. Scott has tried several times to reach you unsuccessfully. He will try to reach you again today. If you would like to reach Scott directly, he can be reached at 239-259-7540. We are always here to help and we apologize if you felt otherwise.

June 13, 2023

Mike and his service team at Naples INFINITI are fantastic. They go the extra mile to make sure your INFINITI is serviced in a timely fashion. I drive all the way from Alva to service my QX80 and th More

by ITCarGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Naples INFINITI responded

Thank you for trusting your vehicles to us for your service needs and for your accolades! Mike and his team are amazing and we are very fortunate that they are part of the Naples Infiniti team. They do listen to your concerns and try their hardest to get any issues rectified in a timely manner. We greatly appreciate your business!

June 04, 2023

Naples was not the dealer I purchased from, although I wish it was, since they had no cars after the hurricane. The dealer in Michigan was the worst, while Naples was the best! More

by Syginsberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have no names
Jun 05, 2023 -

Naples INFINITI responded

Thank you for trusting your vehicle to us for your service needs. Hopefully the next time you are in the market for a new vehicle we will be your first choice.

March 30, 2023

Bryan made our experience successful. our loaner car made our trip and he lined everything perfectly. More

by rpotts7541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ullum
Mar 31, 2023 -

Naples INFINITI responded

Thank you for the 5 stars and for the review! We try our hardest to earn your business every time you visit our showroom. Have a great weekend!

March 27, 2023

Service Department is 5 star. Quick and easy drop off and pick up. Sales department leaves me less than interested in buying another vehicle from them. Felt hustled like I was b More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ullom 5 star
Mar 28, 2023 -

Naples INFINITI responded

Thank you Eddie for the 5 stars! Our service department tries their hardest to earn your business every time you trust your car to us for your service needs.

March 22, 2023

I live in WI and made a used vehicle purchase. My experience with John was top notch. Delivered on everything as promised and going as far as paying for my uber from the airport. Even after I purc More

by ADN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Naples INFINITI responded

Thank you for your purchase and for your review! John is top notch and we are very fortunate to have him on our team. He always goes above and beyond for his customer and we are happy that you had the opportunity to work with him. Enjoy your new wheels!

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