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Naples INFINITI

Naples, FL

Overview
Employees
Reviews
Vehicles
4.9
792 Reviews
Your #1 Choice In Southwest Florida! At NAPLES INFINITI, the moment you walk into our dealership, it's our philosophy to show you why owning an Infiniti will be as inspiring as driving it. We proudly embrace the philosophy of the Infiniti Total Ownership Experience by recognizing, understanding and anticipating what a luxury consumer demands. We meet each owner's individual needs, while surpassing their expectation. It's a promise that each honored guest will enjoy comprehensive, personalized sales and service. Your satisfaction is our personal reward. NAPLES INFINITI is honored to be a part of the Southwest Florida community and has proudly supported local organizations such as Youth Haven, The Regional Children's Hospital of Southwest Florida, Rotary Club of Naples, Naples Pelican Bay Rotary, Bonita Springs Chamber of Commerce, Estero Chamber of Commerce and Foster Care Council of Southwest Florida, just to name a few.
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5880 Naples Blvd

Naples, FL

34109

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Showing 792 reviews

August 24, 2023

Carolina's professionalism left us delighted. She answered all my questions and doubts and helped me with the purchase of my new vehicle in a very easy and professional way. More

by Natalia Mora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolina Hernandez
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Aug 25, 2023 -

Naples INFINITI responded

Thank you Natalia for your purchase and for your review! Carolina is very professional and knows how to listen to her customers and deliver both the car and the experience. Enjoy your new Infiniti!

August 24, 2023

Very professional, he has knowledge and she understands the client's needs and help us. More

by foleyalbalucia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Kirnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carolina Hernandez
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Aug 25, 2023 -

Naples INFINITI responded

Thank you for your review and your purchase! Antoine is amazing. He knows how to deliver both the car and the experience to his customers. Enjoy your new Infiniti!

August 19, 2023

Our experience with Naples Infiniti from sales to service has been fantastic. The staff is helpful, friendly and professional. They always keep us informed. Great vehicle, excellent service! More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Roland
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Aug 21, 2023 -

Naples INFINITI responded

Thank you Jo for trusting your vehicle to us for your service needs and for your feedback! We try our hardest to earn your business every time you visit our dealership.

August 19, 2023

The ambience in the service area is roomy and clean. The employees are very attentive . The salesmen are interested in what you want not what they want to sell that month. More

by mcenko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Kirnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Roland
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Aug 21, 2023 -

Naples INFINITI responded

Thank you for your review and for your purchase! We have a great team at Naples Infiniti and certainly Antoine, Scott and Luxon are solid members of the team. They all try their hardest to earn your business. Enjoy your new Infiniti!

August 09, 2023

Well run and efficient dealership. Dylan Jones and Antoine Kirnon did an excellent job in answer in answering my questions and were very informative and knew the vehicles well. More

by firstresort-kw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Kirnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Jones, Greg Haverly, Scott Roland
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Aug 10, 2023 -

Naples INFINITI responded

Thank you for your review and for your purchase. Dylan and Antoine are very professional and very knowledgeable. They listen to their customers and try to identify the right vehicle based on your needs and wants. Enjoy your new Infiniti!

August 05, 2023

The dealership was clean, hospitable and modern. I feel I will be comfortable there when my car needs servicing. Antoine was great More

by kmz4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Antoine Kirnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Roland
Report | Print
Aug 07, 2023 -

Naples INFINITI responded

Thank you for your purchase and for your review! Antoine is great. He is very knowledgeable and and always willing to share that knowledge with his customers. Enjoy your new Infiniti!

July 28, 2023

Very professional and knowledgeable. Also very slow to process the sale. Antoine knows his stuff. More

by Michael.smith21031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Kirnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luxon Estiverne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Roland
Report | Print
Jul 31, 2023 -

Naples INFINITI responded

Thank you Michael for your purchase and for your feedback. Antoine is very knowledgeable and very professional. I am not sure what happened in the finance department but I will let the management team know that there was an issue. My apologies for your inconvenience.

Jul 31, 2023 -

Michael.smith21031 responded

It was not the service dept but the finance dept that was the problem. I paid cash for the car but still had to wait 1.5 hours from buying decision to driving away. I considered changing my mind and leaving.

Jul 31, 2023 -

Naples INFINITI responded

Our apologies Michael. Even though you were paying cash all customers have to finalize their purchase and registration in the finance department. Unfortunately we were understaffed that day which caused the holdup. Again our apologies.

July 22, 2023

From the salespeople to the service department the staff is always friendly and respectful. Always a pleasant experience More

by docurness
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Kirnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Naples INFINITI responded

Thank you for your purchase and for your review! We are very proud of our team and certainly Antoine is a strong member. He listens to his customers and tries his hardest to identify the best vehicle based on your needs and wants. Enjoy your new Infiniti!

July 15, 2023

Great and professional dealing with naples Infiniti and Gregory Harverly made my experience great and pleasant More

by Sanchear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory W Harverly, Mark MacLaughlin
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Jul 17, 2023 -

Naples INFINITI responded

Thank you for your review and for trusting your vehicle to us for your service needs! We greatly appreciate your business!

July 15, 2023

I will recommend all my friends infinity dealership. Everyone always treated me with respect and willing to help. I have to say that Gregory is a very hard worker. No matter how busy he is . Alway More

by Belkys Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
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Jul 17, 2023 -

Naples INFINITI responded

Thank you Belkys for your review and for trusting your vehicle to us for your service needs. Gregory is a very hard worker and we are happy to have him on our team. We greatly appreciate your business!

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