Naples Chrysler Dodge Jeep Ram - Service Center

service department Service department is a rip off. They don't work with you at all. A month and half ago was there my car was dead. Got a new computer, next day picked Service department is a rip off. They don't work with you at all. A month and half ago was there my car was dead. Got a new computer, next day picked it up and died not even a block from the dealer. This week I went to get my transmission fluids replaced. Now I have a blown head gasket charging me 1700 dollars u crazy. in the last 2 and half months I spent almost 3 grand and u cant work with me. No loaner cars at all. Had no car for 3 days last month. Stay away from this dealer More

Waited all day I scheduled my appointment 1 week in advance. They told me when to come in to have my oil changed and tires rotated. I dropped off my Ram 1500 at 7: I scheduled my appointment 1 week in advance. They told me when to come in to have my oil changed and tires rotated. I dropped off my Ram 1500 at 7:30 AM and found a ride to work. I came back to the dealership at 5:30 PM, after work. They could not find my paperwork. When they found the paperwork, that never got around to servicing my truck. They requested I drop it off again tomorrow, and they would do their best to get to my truck. Are you kidding me? This is not my first visit, and not my first bad experience, just the latest. I will not buy a Chrysler product again because I don't want to deal with this dealership any more. My truck is still under warrantee, so I will have to take my truck to another town to get service. What a shame Chrysler allows Naples to keep their dealership. They do nothing but shame the product. More

Worst experience ever. My wife took in our 2009 Town and Country for an oil change and was told that she needed a brake job. She authorized it, waited and took the van home. She noticed that it was pulling Country for an oil change and was told that she needed a brake job. She authorized it, waited and took the van home. She noticed that it was pulling to the side when she hit the brakes. I took it back the next day and they at first said there was no problem. I had a mechanic drive it with me and the brakes totally locked up. They said the calipers were bad and wanted me to pay an additional $900. More

I have visited this dealer multiple times. Most of the time the service is oaky. I like how they communicate with me when the car is in service. Other then that I would not go back. Ever since lee left th time the service is oaky. I like how they communicate with me when the car is in service. Other then that I would not go back. Ever since lee left the customer service went down hill. More