Naples Chrysler Dodge Jeep Ram - Service Center

Warranty Work on Jeep Grand Cherokee My Jeep has been in for work on it 3 times. The first time, it was not covered by the warranty. The second & third time it was and I want to thank R My Jeep has been in for work on it 3 times. The first time, it was not covered by the warranty. The second & third time it was and I want to thank Rudy Vargas for his hard work in getting my work covered. The work has been complicated and it took a few days to get it done. It wasn’t a problem though, because I was given a loaner car from Hertz each time. Rudy has always worked to get my Jeep repaired as quickly as possible. Whenever I call, he is friendly and accommodating! Always happy and smiling, it is a pleasure to work with him. I need to bring my Jeep in again to fix the mirror I broke and I am sure I will have another great experience with Rudy and everyone at the dealership. I love my Jeep! So happy I have it to pull my camper! Thank you for all you have done to keep me on the road! More

Great Service John Woodward is the best Service Adviser. I requested John Woodward for over 10 years. Trust him to follow up to verify that requested service is c John Woodward is the best Service Adviser. I requested John Woodward for over 10 years. Trust him to follow up to verify that requested service is completed. He is also a great trouble shooter. Once I begin to discribe a problem, he always know what the solution is. Can’t say enough good things about John. More

Service of Jeep Wrangler Dealer serviced Jeep on time changed oil rotation of tires.dealer completed on time everyone was courteous that I delt with I would recommend their s Dealer serviced Jeep on time changed oil rotation of tires.dealer completed on time everyone was courteous that I delt with I would recommend their service. More

STARTING,PROBLEMS, TRANSMISSION CLUNKING AND WHINING, TROUBL TROUBLE WAS BATTERY NOT GIVING ENOUGH VOLTAGE TO TRANSMISSION MODULE, BATTERY WAS REPLACED UNDER,WARRANTY. NO PROBLEM NOW WITH STARTING ,SHIFTING TRAN TROUBLE WAS BATTERY NOT GIVING ENOUGH VOLTAGE TO TRANSMISSION MODULE, BATTERY WAS REPLACED UNDER,WARRANTY. NO PROBLEM NOW WITH STARTING ,SHIFTING TRANSMISSION OR WITH ANY TRANSMISSION NOISE. DEALER ALSO FIXED SLOW LEAK IN REAR PASSENGER TIRE. FOUND A SMALL FINISHING NAIL IN TREAD, PLUGGED AND SEALED IT AT NO CHARGE. More

Good service Very polite and the peronal getting vehicle were top notch. Service could have been more quicker and calling when vehicle is done. Thank you very muc Very polite and the peronal getting vehicle were top notch. Service could have been more quicker and calling when vehicle is done. Thank you very much More

Service visit Check in was easy and quick, service was prompt and my service representative (Brian Gatzki) communicated regularly to let me know the status of my ve Check in was easy and quick, service was prompt and my service representative (Brian Gatzki) communicated regularly to let me know the status of my vehicles service. No complaints whatsoever! More

RAM TOUGH : Still American In My Book NAPLES Chrysler Dodge, Jeep, RAM has proven to me time and time again that the CUSTOMER and REPAIR SERVICE are, both, “JOB #1” . . . Heck, they even w NAPLES Chrysler Dodge, Jeep, RAM has proven to me time and time again that the CUSTOMER and REPAIR SERVICE are, both, “JOB #1” . . . Heck, they even wash my truck every time I take my RAM in for service. Let’s face it, it’s refreshing when a company and their staff of employees realize who really pays the salary. Let’s face it, it’s refreshing that we recognize them for “JOB #1” THANK YOU ! More

Excellent Service Excellent service. Completed oil change in the time stated. Michael R kept me informed. Even though the service area was like a war zone due to constr Excellent service. Completed oil change in the time stated. Michael R kept me informed. Even though the service area was like a war zone due to construction, everything went smooth. Great job! Thank you. More

Regular Service and Recall Michael's customers service and attention was excellent. Maintained communication with me with progress details and next steps. Provided full descript Michael's customers service and attention was excellent. Maintained communication with me with progress details and next steps. Provided full description and the end with full explanation. More

CUSTOMER SERVICE I WAS GIVEN GREAT SERVICE FROM SERVICE PROVIDER....JOHN WOODWARD. EXPLAINED EVERYTHING, VERY FRIENDLY AND PROFESSIONAL. I ALWAYS GO BACK TO JOHN FO I WAS GIVEN GREAT SERVICE FROM SERVICE PROVIDER....JOHN WOODWARD. EXPLAINED EVERYTHING, VERY FRIENDLY AND PROFESSIONAL. I ALWAYS GO BACK TO JOHN FOR MY AUTO SERVICE NEEDS.....THANKS JOHN.........BOB DERR More