Naples Chrysler Dodge Jeep Ram - Service Center

Disorganized My recent service visit, Brian did a good job on the intake, keeping me informed, and checking me out. Kudos to Brian. Regrettably, it turns out the s My recent service visit, Brian did a good job on the intake, keeping me informed, and checking me out. Kudos to Brian. Regrettably, it turns out the service technician did not solve the problem. Previously, the lack of communication and follow-up in the service department had been like working with the keystone cops. More

Scheduled service Challenging to schedule service appointment and Chrysler recall. Tire rotation was not performed as requested. Multi point inspection report was not p Challenging to schedule service appointment and Chrysler recall. Tire rotation was not performed as requested. Multi point inspection report was not provided. Disappointing experience. Not what I am accustomed. More

Excellent Service The service at the dealership has always been good to us. They go the extra mile, even though at times, they are backed up due to the influx of season The service at the dealership has always been good to us. They go the extra mile, even though at times, they are backed up due to the influx of seasonal folks. More

Oil licking from the transmission Dropped the car for checking a few oil leakage They put me on a loner a few days later they put a new transmission because they didn’t have a few pa Dropped the car for checking a few oil leakage They put me on a loner a few days later they put a new transmission because they didn’t have a few parts that needed to be changed. Overall everything worked out great and the invoice was all zero. More

Service Had a great experience. John was very courteous and thorough. Car was delivered at time promised and they cleaned it when I picked it up. Would defini Had a great experience. John was very courteous and thorough. Car was delivered at time promised and they cleaned it when I picked it up. Would definitely recommend this dealership for More

Disappointing Disarrayed with construction going on. Can’t call anyone directly phones don’t work. Answering service gives wrong information. Slim to no customer pa Disarrayed with construction going on. Can’t call anyone directly phones don’t work. Answering service gives wrong information. Slim to no customer parking. this dealership is being run by new owners. I’ll do my business elsewhere. I’ll drive up to the Fort Myers Chrysler dealership in the future. More

It was a little bit chaotic getting started with constructio For some reason it is not all that easy to get an appointment or to get service in a simple way. I know there is construction going on and that could For some reason it is not all that easy to get an appointment or to get service in a simple way. I know there is construction going on and that could play I miss you. Once the service get started it all turns out okay. More

Can count on the service Our service man, John W. Woodward, always works to keep us on the road. He thought thru a major problem with our van when everyone including us had gi Our service man, John W. Woodward, always works to keep us on the road. He thought thru a major problem with our van when everyone including us had given up. He solved the problem and got the parts and had them installed. Good mechanics always do well by us. Naples Dodge rates high with us. More

It was excellent The work that was done look like it came from the factory. Great job.. Michael Sulliuin service was great and took great care of me. Mike is my to go The work that was done look like it came from the factory. Great job.. Michael Sulliuin service was great and took great care of me. Mike is my to go guy when it comes to service. He also made sure he put the right guy for the job I needed done. More

Repair surprise Length and cost of repair a surprise. Parts needed were not in stock which necessitated me renting a car for 2 days....added expense. Cost of parts re Length and cost of repair a surprise. Parts needed were not in stock which necessitated me renting a car for 2 days....added expense. Cost of parts rediculous. More