Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,153 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
I dropped off my car for a scheduled oil change and informed them I’d be in the waiting room and kind of felt forgotten honestly. It took 4 hours in total for an oil change. The person assigned to me informed them I’d be in the waiting room and kind of felt forgotten honestly. It took 4 hours in total for an oil change. The person assigned to me i believe his name was Brian was the only silver lining to the entire experience. He was very empathetic and felt my frustration and did what he could to make it right . If more people like Brian worked for you guys then things might run a little smoother More
I always find the staff friendly and helpful when I visit the store, They are very fast to get my Jeep serviced the store, They are very fast to get my Jeep serviced More
Came in for recall, upper control arm bolts, tech also tested the 12v battery and found it to be substandard, replaced under warranty. Service Advisor Kelli Galanos did an outstanding job! tested the 12v battery and found it to be substandard, replaced under warranty. Service Advisor Kelli Galanos did an outstanding job! More
I took my wife's Jeep Compass in the Naples CDJR Service center circa 3 weeks after she purchased it new. She had some concerns over few minor issues. Made an appointment online, the website is really user center circa 3 weeks after she purchased it new. She had some concerns over few minor issues. Made an appointment online, the website is really user friendly.I have been greated nicely upon my arrival and directed to my service advisor, who went above and beyond to make sure I'll leave the shop with a good taste in my mouth. Few weeks later I even received a follow up phone call. Wow. Thank you Vendela for your professionalism and the exceptional costumer service. More