Naples Chrysler Dodge Jeep Ram - Service Center

I used them to service my Jeep wrangler. They were quick, priced fair and took great care of my Jeep! They were quick, priced fair and took great care of my Jeep! More

Thank you Joe and Wyatt for the great service that you provided. You both are great. provided. You both are great. More

Always great service, great employees, they really care and trustworthy, thank you! Will always go back. and trustworthy, thank you! Will always go back. More

Niko at the service desk was outstanding, always great people there at Napkes Dodge Jeep Ram. people there at Napkes Dodge Jeep Ram. More

Laura does a fantastic job in the service Dept. She is an asset to your team She is an asset to your team More

Wyatt Gates has been my service advisor for many visits now an is very professional. now an is very professional. More

Worst ever. Horrible service. Treat customers like trash. Would never recommend this dealership to a friend Horrible service. Treat customers like trash. Would never recommend this dealership to a friend More

Excellent people skills and customer service. Salesforce showed respect and restraint certainly not overbearing. The facility was relatively clean and the repairs were performed in good taste. Salesforce showed respect and restraint certainly not overbearing. The facility was relatively clean and the repairs were performed in good taste. More

The service was great and everyone was very friendly. The appointment took right around the two hour mark which they said it would. The appointment took right around the two hour mark which they said it would. More

Always have to leave my vehicle for 2 days for routine procedure (this has happened more than once). They left a screw out and now my vehicle makes noise and i have to go back again. Dealership decided to procedure (this has happened more than once). They left a screw out and now my vehicle makes noise and i have to go back again. Dealership decided to add 2.5% to the bill for credit card charges-never told that in the beginning. Was told by a sales person when I called to find out when my vehicle would be ready that if I didn't like the wait I should come and get my vehicle now!!! As if how dare I question why I could not get my vehicle back in under 3 days and that I had the "nerve" to be upset that i was not told nor received a call back with an estimate of time when my vehicle had already been there for 2 days. Not EVERYONE is retired in SWFL!!!! People have lives and families. A reasonable estimate should be given to clients so they can make arrangement-instead I was given an attitude. I will ONLY bring my car back for Dealer warranty related matters. I have purchased 2 cars from you and brought my vehicles in many times but my next vehicle will NOT be a Chrysler Dodge Jeep or Ram!!! Appointments mean nothing, customers time means nothing and the repairs are always at the high end and costly. I NEVER write reviews but thought you should know. More