Naples Chrysler Dodge Jeep Ram - Service Center

Nikos was my agent. He did an excellent job maintained great communication and professionalism throughout. He did an excellent job maintained great communication and professionalism throughout. More

The time it took for my car to get an oil change and to go through the Naples Advantage was disappointing to say the least. It took them over 8 hours for this to be completed. Along with the Naples Advanta go through the Naples Advantage was disappointing to say the least. It took them over 8 hours for this to be completed. Along with the Naples Advantage, I asked them to take a look at my driver side window, that seemed to be malfunctioning and above my driver side front tire, the cloth frame was missing a plastic nut to hold it in place. Neither of those items were addressed. When I picked up my car, I asked them about the nut, and no one knew what I was talking about. They ended up telling me the nut needed to be ordered, and I would get a call within the next few days to have it put in. This was on August 26th and it is September 18th, still no call. Also, the driver side window was not fixed and it still malfunctions. I am not happy with my experience taking my brand new car here for the first time, and will likely never bring it back. I do not even know what the Naples Advantage offers, but my car looked the same as it did when I dropped it off. I also am still waiting on a reimbursement for over $40 for fuel I put in a loaner when I first bought my car; almost one year ago! I also had to use an Uber to get to work, and back to pick up my car, because they said their driver was just not available for me either time. Sad experience with this Group! Very disappointed, and will not recommend. More

They made the deal work for myself and for the dealership 111111 zzzzz zzz zz 111111 zzzzz zzz zz More

Naples Chrysler Dodge Jeep Ram has a great service team. Will come back again. Thanks Will come back again. Thanks More

Customer svc rep was great, should be able to make appointments for all things to schedule around don't usually have couple hours to give up, but otherwise everything was great appointments for all things to schedule around don't usually have couple hours to give up, but otherwise everything was great More

The service advisor Carlos was very professional, courteous, and attentive to my needs for this service. courteous, and attentive to my needs for this service. More

Service was great! Nikos was my agent and helped deliver car in a very fast amount of time. Nikos was my agent and helped deliver car in a very fast amount of time. More

Very good always pleaser and friendly do good work and it’s very convenient having the rental car place there it’s very convenient having the rental car place there More

I have had Wyatt Gates multiple times for my service advisor and h has been very helpful. advisor and h has been very helpful. More

Kelli was very effective in getting all service done. day before i was told no appointment when i arrived 3-4 hr wait and turned away. day before i was told no appointment when i arrived 3-4 hr wait and turned away. More