Naples Chrysler Dodge Jeep Ram - Service Center

If there was a "No star category that would be my vote. As usual your service department failed. I only came to the dealership because I thought they could plug in my Chrysler 300 to your diagnostic equi As usual your service department failed. I only came to the dealership because I thought they could plug in my Chrysler 300 to your diagnostic equipment to detect electronic problems. Boy was I wrong. You wanted to change spark plugs and a sensor for "about $3200-3300 dollars". No thanks. I wanted a certified mechanic but got a clueless parts changer. I ended up getting an oil change, tire rotation, and excuses for ONLY $274.77. Never again. the attitude of your people in the Service department is that of, "Oh well. That's just the way it is". More

The service advisor was very professional in his communication with us and showed an excellent sense of urgency in addressing our ptblem communication with us and showed an excellent sense of urgency in addressing our ptblem More

I was told to bring the vehicle in a certain day and within the hour they would tell me what’s wrong with it. They said go rent a car. We will contact you in a couple days and let you know what’s wrong within the hour they would tell me what’s wrong with it. They said go rent a car. We will contact you in a couple days and let you know what’s wrong with it. That is terrible service More

I was handled very well from Kelli. She was very professional and kept me a teased of all the service that needed to be completed! She was very professional and kept me a teased of all the service that needed to be completed! More

Excellent service-- Thanks! Daniel a b c d e f g h i j k l Daniel a b c d e f g h i j k l More

Natalia Evangelista did a nice job as my service advisor, she coordinated the necessary work and set up my ride home and back, Anton did a nice job taking be back home and again back to the dealership. she coordinated the necessary work and set up my ride home and back, Anton did a nice job taking be back home and again back to the dealership. More

After many failed attempts to have my vehicle repaired at other dealerships, Naples Chrysler was recommended. They went above and beyond to assist with repairs and dealing with the warranty company. other dealerships, Naples Chrysler was recommended. They went above and beyond to assist with repairs and dealing with the warranty company. More

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Joe Cali and Wyatt did a great job. I will be back. Great dealership. Great experience I will be back. Great dealership. Great experience More

They were very fast in getting me in. The help was very welcoming and on task. The help was very welcoming and on task. More