Back

Naples Acura

Naples, FL

4.9
2,185 Reviews
Naples Acura is proud to be one of the top Acura dealerships in the state of Florida, and proud to be able to provide the southwestern region of Florida with great selection and service for their car buying experience. Our dealership, located in the heart of Naples, Florida, is home to a passionate and friendly sales staff, expert technicians, and plenty of models to choose from.
Contact Dealership

659 Airport Pulling Rd N

Naples, FL

34104

Directions

By Type

Showing 2,185 reviews

June 06, 2025

I recently purchased a new Acura RDX. I’m enjoying all the features the car has. The car is beautiful and a pleasure to drive. Sparky explained everything about the car and was a pleasure More

by Gbordeaux30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Meador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Fier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Moskow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Naples Acura responded

Thank you for your purchase and for your feedback! Sparky is amazing to work with. He is very knowledgeable and enjoys sharing his knowledge with his customer so you can confidently operate your new vehicle.

June 05, 2025

Let me start by saying that Tristian, the sales representative, was exceptionally knowledgeable about every aspect of the Acura ZDX I purchased. We had an in-depth conversation not only about the Z More

by M&J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Moskow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Naples Acura responded

Thank you, MJ for your purchase and for your accolades! Tristian is amazing to work with. As you experienced, he is very knowledgeable and very professional and will always try to give his customers all the information they need to make an informed car buying decision. Delivering the car and the experience is not just a slogan, it is a goal Tristian has with all of his customers. Enjoy your sporty new ZDX!

Jun 09, 2025 -

Naples Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Naples Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

Horrible service ripoff. Tried to upsell five unnecessary services as immediately needed. Said the cabin filter was dirty and sent a picture of a filthy cabin filter that was More

by Jetemy K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ross Levy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Mondzeleuski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Barry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Medina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Surman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Gonzalez JR
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Yonkers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Fier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon from service
Jun 04, 2025 -

Naples Acura responded

Grace, Thank you for bringing this to our attention. We sincerely apologize for the experience you had during your recent visit. After reviewing the situation, it’s clear that a mistake was made regarding your vehicle’s mileage, which led to inappropriate service recommendations. This was an honest error on our technician’s part, but we completely understand how this affected your trust and perception of our dealership. The photo of the cabin filter you received was in fact from your vehicle, and I was able to pull up the video footage from our shop which confirms this. I can understand under the circumstances why you would question the information we originally sent. We never intend to upsell unnecessary services, and we are sorry that our recommendations came across that way. Your vehicle’s actual condition and maintenance schedule should always guide our advice, and in this case, we missed the mark. We would appreciate the opportunity to make this right and hope you give us the opportunity to do so. Please feel free to reach out with any additional questions or concerns. Ross Levy General Manager, Naples Acura rlevy@naplesacura.com 239.263.5701

June 03, 2025

Michael Meador and Ted Daley provided excellent service. Michael was effective in explaining the features of the Acura ADX and helpful in moving along the purchase. Ted made the paperwork process pleasant, More

by harvey.fireman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Meador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Daley
Jun 03, 2025 -

Naples Acura responded

Thank you Harvey for your purchase and for your feedback. Michael and Ted are an amazing team. They both complement each other and the end result of delivering an world class experience to their customers. Enjoy your sporty new ADX!

May 31, 2025

Five stars for our sales consultant, Tristian Gonzalez. We bought an MDX and the buying process with Tristan was excellent. I took a star off for the prices the dealership has on its Accessories. We wer More

by Jim C.
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Zack Fier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Naples Acura responded

Thank you Jim for your purchase and for your feedback! Tristian is excellent to work with. He is very knowledgeable and knows how to guide his customers seamlessly through the sales process. Enjoy your new MDX!

Jun 03, 2025 -

Naples Acura responded

Hi., we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2025

Dealing with Marvin is always a pleasure! This is my 3rd Acura purchase with Marvin being my sales person. He's the best! More

by Heather A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Guerrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Naples Acura responded

Thank you for your repeat business and your loyalty to Marvin and Naples Acura! Marvin is the best. He is very customer focused and will always try his hardest for his customers. Enjoy your beautiful new Acura!

May 30, 2025 -

Naples Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Naples Acura. We hope you have a great day!

May 17, 2025

My wife and I had a great time purchasing our car. The entire staff was incredibly friendly.. Norm was very knowledgeable and very quick to help and answer all of my questions. I would buy a car here More

by DANIELONETWO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Naples Acura responded

Thank you for your purchase and for your feedback! We believe purchasing a new vehicle should be a positive one and certainly Norm tries to make this so. He is very knowledgeable and very customer focused and strives to deliver the car and the experience to all of his customers. Enjoy your new Acura!

May 20, 2025 -

Naples Acura responded

Hello, we're glad to hear our staff took such great care of you! Here at Naples Acura we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 15, 2025

Bought a vehicle at Naples Acura and received outstanding service. Norman Johnson, the salesman who helped find the right car for the right price was cordial, experienced, and knowledgeable. Thank you to the More

by Jose B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Gonzalez JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Fier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Naples Acura responded

Thank you Jose for your purchase and for your feedback! Norm, Omar and Zach are amazing to work with. They all listen to their customers and try to find their perfect vehicle based on your needs and wants. Enjoy your new Acura!

May 13, 2025

I was looking for a car for a month and visited several dealerships. Naples Acura is the absolute BEST! All of the employees are super professional and explain each process throughly. I filled out a for More

by dararx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Meador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Fier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Moskow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Naples Acura responded

Thank you for your feedback and for traveling 2.5 hours to purchase your new RDX!. We believe purchasing a new car should be a positive experience and our team all strive to deliver the car and the experience to all of our customers. Norm is amazing with his customers and he always makes sure his customers know how to operate their new vehicle fully prior to leaving our dealership. Enjoy your beautiful RDX!

May 16, 2025 -

Naples Acura responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Naples Acura and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 01, 2025

I recently purchased a certified 2020 Acura MDX from Naples Acura.I had the pleasure of working with Norm Johnston and it was most definitely a wonderful experience.Norm was very patient and listened to More

by kevinstone548
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Gonzalez JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Moskow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Naples Acura responded

Thank you Kevin for your purchase and for your feedback! Norm is awesome to work with. He is very knowledgeable and enjoys sharing his knowledge with his customers. Norm listens to his customers and tries to find the perfect vehicle based on their needs and wants. Enjoy your stylish new MDX!

1
...