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Nalley Volkswagen
Alpharetta, GA
246 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 246 reviews
Helpful January 01, 2021
Silvia gave me great deal as always! I can always count on her for a great sale and impeccable customer service every time I come to Volkswagen for a car! on her for a great sale and impeccable customer service every time I come to Volkswagen for a car! More
by daloero
Employees Worked With
Silvia Egan, Jerry Mccoy, Tom Finnick, Yasir Oraif, Dustin Devereaux
December 28, 2020
My Nalley experience was excellent. Silvia was very knowledgeable about Nalley’s used car inventory, and she found us a pre-owned Golf that had just arrived at the dealership. She also let us test driv knowledgeable about Nalley’s used car inventory, and she found us a pre-owned Golf that had just arrived at the dealership. She also let us test drive the Golf for an extended period of time. We used the extended test drive to show our family members the car. We ended up purchasing the car upon our return to the dealership. Finally, Silvia spend the time to walk us through all the car’s features after the purchase. Overall, I was very pleased with my Nalley car buying experience. More
by Satisfied Customer
Employees Worked With
Michael Wright, Silvia Egan
November 30, 2020
I had a great experience at Nalley Volkswagen of Alpharetta. My Sales Consultant Silvia Egan, answered all my questions at the dealership and by phone and she stayed late to help me with all the fea Alpharetta. My Sales Consultant Silvia Egan, answered all my questions at the dealership and by phone and she stayed late to help me with all the features and technology on my new Atlas. Five stars for Silvia! Thank for making it a good experience Silvia and Nalley. More
by Atlas
Employees Worked With
Silvia Egan
November 25, 2020
Felt like I was well taken care of by Silvia throughout the process. Would definitely recommend working with her. I also felt the rest of the staff I interacted with was attentive and helpful. the process. Would definitely recommend working with her. I also felt the rest of the staff I interacted with was attentive and helpful. More
by Jsawyer91
Employees Worked With
Silvia Egan
November 11, 2020
I’m super happy with my new car! The staff is super friendly, they answered all my questions and help me choose the best option for me. Excellent costumer service. friendly, they answered all my questions and help me choose the best option for me. Excellent costumer service. More
by nataliagarza
Employees Worked With
Silvia Egan
October 15, 2020
Bought a new Touareg from Nalley. Due to staff incompetence, Nalley VW registered my new car in a county I don't live in. Dealer was zero help with correcting the problem, basically telling me "so incompetence, Nalley VW registered my new car in a county I don't live in. Dealer was zero help with correcting the problem, basically telling me "sorry about that, but it's your problem, too bad." Fixing this is way harder than anyone would imagine. It's costly in time, money and loads of inconvenience. 3 years later, no help and I'm still trying to get the error corrected. Never buy a car from this inept dealer. They will screw up your life without a second thought. Wish there was a lower rating. More
by douggrimmett
Employees Worked With
Reginald A. Butts
October 11, 2020
Excelent attention and support by Silvia Egan. She gave us all opportunities and options to finally reach an agreement. Really was a very good experience. us all opportunities and options to finally reach an agreement. Really was a very good experience. More
by adolfo.tovar
Employees Worked With
Damian Seard, again great job by him. , Silvia Egan
September 29, 2020
Customer service was excellent on all levels. Also very interpersonal service experience. No hassle, no stress, easy flow and effective results. I definitely felt like they worked with what I needed. interpersonal service experience. No hassle, no stress, easy flow and effective results. I definitely felt like they worked with what I needed. More
by Blakk Diamond
Employees Worked With
Damion the finance manager; Outstanding is an understatement, and beyond excellent., Silvia Egan
September 28, 2020
Great support and advise in all areas. Specially the sales advisor Silvia Egan and Damian Seard in the credit process. We appreciate very much their attentions. sales advisor Silvia Egan and Damian Seard in the credit process. We appreciate very much their attentions. More
by adolfo.tovar
Employees Worked With
Damian Seard, Silvia Egan
