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Nalley Volkswagen

Alpharetta, GA

3.6
249 Reviews

1550 Mansell Rd

Alpharetta, GA

30009

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Showing 249 reviews

October 19, 2021

I’m very happy with the way I was treated at this dealer, specially with Silvia Egan who made me feel very comfortable when we were negotiating, she was very patience, she put no pressure on me and she work More

by enriquej73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
October 14, 2021

Muy feliz! Excelente atención de parte de Silvia! Muy eficiente, fue muy importante recibir atención en español! Muchas gracias. More

by Orianamendoza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan, Jerry Mccoy, Tom Finnick, John Prattes, Craig Camay, Robin Salomone, Yasir Oraif, Andrew Krum
Oct 14, 2021 -

Orianamendoza responded

Muy feliz!!!

September 03, 2021

DO NOT TRUST THIS DEALER. The lead with bait and switch. They post Certified Pre-Owned Window stickers, license plates and even on internet auto search boards and then when you are ready to purchase, claim More

by Jim Strothmann
Recommend Dealer
No
Employees Worked With
Jerry Mccoy, John Prattes, Craig Camay
Sep 25, 2021 -

Nalley Volkswagen responded

Jim, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. I would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 629-9081. John Prattes, General Manager

July 03, 2021

Excelente atención por parte de Silvia!! Muy diligente y clara para atender nuestras necesidades, estamos muy contentos con su atención!! ☺️☺️ Buen trabajo!!ll More

by anytorres30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Jul 07, 2021 -

Nalley Volkswagen responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

July 03, 2021

Silvia was great in the whole process, advising and guiding… More

by ingjorgecontreras
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Jul 07, 2021 -

Nalley Volkswagen responded

Thank you again for taking the time to let us know how we did!

June 26, 2021

Silvia was very courteous, patient, and accommodating; she worked very hard to make sure I was getting the car and trim I liked. Superb service. More

by Mobe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
May 04, 2021

Great Service! She helped us a lot and we found the perfect deal! Thank you so much Silvia! Excellent attention and service. Recommended for everybody. More

by Jose Jatem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
May 04, 2021 -

Nalley Volkswagen responded

We really appreciate this positive review! Thanks so much!

April 19, 2021

Great service and amazing staff. Silvia helped pick out the car that was right in price range and was very sweet and courteous. Thank you! More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Apr 20, 2021 -

Nalley Volkswagen responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

April 12, 2021

Silvia was so helpful and so accommodating. She made the process so smooth and easy. I was able to get my dream car due to Silvia and her excellent customer service. She was a pleasure to work with! More

by hgschippers19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Apr 13, 2021 -

Nalley Volkswagen responded

Hi, thank you for taking the time to rate us! You really made our day today.

April 04, 2021

Great service and new-car buying experience. Nalley VW didn't have my color on the lot, but went the extra mile to transfer a car from nearby dealer in the same day so I could be on the road in no time. S More

by aswild
Customer Service
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Apr 05, 2021 -

Nalley Volkswagen responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.