Back

Nalley Volkswagen

Alpharetta, GA

3.5
249 Reviews

1550 Mansell Rd

Alpharetta, GA

30009

Directions

By Type

Showing 249 reviews

July 20, 2013

Great crew there, very straight-forward experience. No hassle, no xx. I was buying a used car for one of my kids, and from start to finish I found the staff to be professional, courteous and above-board. More

by bobwoodhead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl
Jul 22, 2013 -

Nalley Volkswagen responded

Bob, thank you for the review and feedback. I am so happy to hear your car buying experience was positive. Please let us know if there is anything else we may do to help with your automotive needs. Best, Richard Kim, General Manager

July 08, 2013

Silvia Egan is the best sales person at that dealership by far! This is our 4th Brand New VW from Nalley VW and we are always going to be customers there! We love you Silvia! You rock! and so does your sal More

by mohammedadam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Jul 08, 2013 -

Nalley Volkswagen responded

Adam Family, Thank you so much for the 5 star review! It is great to hear you had such a fantastic experience with Silvia and Troy. Let us know if there is anything else we may do regarding your future automotive needs! We look forward to next time! Best, Richard Kim General Manager

June 24, 2013

From start to finish....excellent! Great buying experience. Clean showroom. Financing package was excellent. Educated staff. Management supportive of staff. Friendly. Car detail was superb! More

by starmom2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 25, 2013 -

Nalley Volkswagen responded

Thank you so much for the kind words. I am so glad to hear you enjoyed working with all of us at Nalley Volkswagen. Please let me know if there is anything I may do to help in the future regarding your vehicle needs. Best, Richard Kim General Manager

June 21, 2013

I'M A BELIEVER!! Genuine and honest, intelligent and knowledgeable sales people DO exist in the automobile industry- and you'll find them at Nalley Volkswagen in Alpharetta!! Carlos DeLeon and Mary Sull More

by ElizabethMorrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Sullivan
Jun 21, 2013 -

Nalley Volkswagen responded

Thank you so much for the 5 star review and positive remarks! It is great to hear you had such an enjoyable experience with Carlos, Mary and all of us at Nalley Volkswagen! Please let me know if there is anything else we may do to help with your vehicle needs. Enjoy your new 2013 Volkswagen Jetta! Best regards, Richard Kim, General Manager

June 18, 2013

Simply put... the best car buying experience, ever! Staff is professional, consultive, fair and caring. Great selection of vehicles. Carlos DeLeon and David Nguyen are A+++ More

by rsaatl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Jun 18, 2013 -

Nalley Volkswagen responded

Thank you so much for the 5 star review! Please let us know if there is anything else we may do to assist with your vehicle needs! Kind Regards, Richard Kim, General Manager

April 23, 2013

I had a great experience buying a Tiguan for my daughter. Maureen was very helpful and professional. We had been looking since last fall and she never pressured us to buy or came across as trying too "sale More

by julesmorton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2013 -

Nalley Volkswagen responded

I am so glad that you had such a great experience at our dealership and, especially, with Maureen. If you have any questions, don't hesitate to give us a call, 678-795-3444. We are always happy to help. Thank you so much for your feedback, and congratulations to your daughter on her new Tiguan! Best regards, Richard Kim, General Manager

April 06, 2013

Everything was great until we started to negotiate the price. It was not compatible to the other dealerships, which is your competition. Although you came lose to it, I left with a dirty feeling that i wo More

by ttaherbhai
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Q
Apr 08, 2013 -

Nalley Volkswagen responded

Tahir, I’m so happy that you had such a great experience with our team. However, I am concerned about the issues that you have raised regarding the vehicle’s price. I never want a customer to feel like they were given unfair pricing. With this in mind, I would appreciate the opportunity to speak with you about your experience in order to clarify any inconsistencies, find a real solution to any remaining issues, and make things right with you. Please give me a call at 678-795-3444. I look forward to speaking with you. Best regards, Richard Kim, General Manager

March 20, 2013

Maurice was more than helpful and very experienced. He was able to answer all of my questions in a timely manner and very knowledgeable to every car I was interested in getting to know. He worked with me More

by tbrooke143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice
March 07, 2013

I am a female who has purchased many cars over the past 50 years and it was a pleasure to work with Sylvia Egan - her personality, expertise and willingness to go above and beyond to assist me in purchasin More

by nonurbiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Egan, Silvia Egan
...
25