Nalley Volkswagen

Nalley General manager is a good oerson to deal with Nalley GM is a nice person to deal with. He was very patient to negotiate on a car. I could not buy a car yet as trade price was not on par with true Nalley GM is a nice person to deal with. He was very patient to negotiate on a car. I could not buy a car yet as trade price was not on par with true car trade in value. They are ready to honor true car discount price certificate but on trade they are not willing to honor. Hope they give true car trade in value to buy More

Purchased 2014 Tiguan I traded in my 2007 Jetta for a 2014 Tiguan and had a wonderful experience. Gerard worked with me diligently and patiently to find a combination of ve I traded in my 2007 Jetta for a 2014 Tiguan and had a wonderful experience. Gerard worked with me diligently and patiently to find a combination of vehicle, options, and purchase terms to fit my budget. I couldn't be happier with the Tiguan or the experience. More

Car shopping made easy I purchased a car at the Nalley VW dealership for 2 reasons. One they had a car I wanted and two, Silvia was a terrific sales person. She was very I purchased a car at the Nalley VW dealership for 2 reasons. One they had a car I wanted and two, Silvia was a terrific sales person. She was very knowledgeable, friendly and respectfull of my time. I would recommend Nalley and Silvia to anyone who wants to buy a new or used car. More

Way to go Nalley! I had been in the market for a new vehicle for quite a while. In that search, I had done extensive research and test driven quite a bit of vehicles b I had been in the market for a new vehicle for quite a while. In that search, I had done extensive research and test driven quite a bit of vehicles before coming to Nalley VW. I started to consider a Jetta completely on a whim. I had done a bit of research the day before. Maureen was fabulous!! I told her my concerns and what I needed out of a vehicle and her suggestions were spot on! Not only did she recommend a specific Jetta, she emailed me a few different options and had them ready for me to test drive the following morning. I also told her that I would be under a time constraint and she did everything in her power and then some to ensure that I would meet that time constraint! I would/will never consider purchasing another new vehicle anywhere else. I am totally in love with my Jetta and the experience. I have already given Maureen's info to various friends and family that are in the car market. Many many thanks!!!!!!!! More

It Has To Be Nalley I have owned 7 new cars in the last 10 years, 5 of which have been purchased locally and have all been VW. On my most recent purchase, I shopped my h I have owned 7 new cars in the last 10 years, 5 of which have been purchased locally and have all been VW. On my most recent purchase, I shopped my home town dealer that I have purchased all cars from EXCEPT the one I am driving now before I looked anywhere else. I found the same car that was offered at my local dealer at Nalley VW, and decided to call them to see if they could beat my local dealers price. I did this because I felt as though after purchasing several cars from them, they could and should be willing to help me a little more on the price than they were. After speaking with my sales person(Maureen McCray) and a few short conversations with the sales manager ( Troy Darnell)... I was purchasing a one way flight for the next morning to pick up the new car I had purchased over the phone. Not only did they beat my local dealers offer to death, they were courteous, and did exactly what they said through every step of the process. They returned my calls when they said, kept me informed throughout the process, fully disclosed all aspects of the deal up front and made me feel special. This is something that my local dealer did not do a single time after spending 150,000 with them over the last 10 years. Before 24 hours had passed, I was sitting in the showroom enjnoying a hot coffee, looking at my new car. I received amazing customer service from the phone, e-mail, in person, all the dealership staff was awersome, Mike quigley in the F&I office was fast, and everything was exactly as he had described. "its has to be Nalley" Is the way I am considering all my future Vehicle purchases, and have been spreading the word to as many people that will listen to my experience. You all make it fun to buy a car, make it exciting to come into the dealership and look forward to the next time I have to make a purchase. It doesn't get any better than this crew, and my standards aren't easily met. Chris Gamble. Kingsport Tennessee More

When I decided to buy a new car for my daughter I dreaded the whole process. However I must admit Ms. Waite made the whole process one that I could really enjoy. I had the time to discuss details with my dau the whole process. However I must admit Ms. Waite made the whole process one that I could really enjoy. I had the time to discuss details with my daughter so that she had input to the choice of vehicle. Ms. Waite was very knowledgeable and forthcoming with answers to all our questions with a personal touch. She was the picture perfect salesperson . I will be sure to recommend Nalley VW as well as Nina Waite to all my friends. She is truelu an asset to your business. More