Nalley Volkswagen

What a perfect experience I do not typically write reviews but I just need to add to the already glowing reviews about Silvia. We had such a good time working with her and feel I do not typically write reviews but I just need to add to the already glowing reviews about Silvia. We had such a good time working with her and feel like we made a friend. We simply could not have had a better experience then we did. Thank you again Silvia for being so knowledgable, caring, funny, and easy to work with. She knows the products, cares about your time, is efficient and seems dead set on making sure you have a great experience. Nalley and Volkswagen are both lucky to have her representing them. The dealership (nalley) is wonderful as well. Everyone from the manager to the finance department is such a pleasure to work with. I can't say anything but great things and I have had some pretty poor experiences with other dealers in the past. If you are in the market for a vw, you need to work with these guys, you won't have a better experience anywhere else! More

friendly and efficient We were traveling from out of town and needed repair for our Jetta. Nathan was helpful friendly and professional. He saw to the problem and had it see We were traveling from out of town and needed repair for our Jetta. Nathan was helpful friendly and professional. He saw to the problem and had it seen to quickly. Thank you Nathan and Nalley VW! More

Nalley VW Saved the Day. We had a really, really rough morning of unreliable cars and shady, unenthusiastic salespeople around Atlanta. Lindsay absolutely came to our rescue. We had a really, really rough morning of unreliable cars and shady, unenthusiastic salespeople around Atlanta. Lindsay absolutely came to our rescue. She not only had the car we wanted (a relatively hard to find model), she was the picture of calm and class as we worked through some unexpected complications in the sale process (none of which was her or Nalley VW's fault). She expedited the process left, right, and center and got us out the door with a great deal. When it came to finalizing everything, Ron expertly guided us through the mountain of paperwork and got us out the door happy with the entire experience. I can't recommend Nalley VW enough. More

DO NOT SELL YOUR CAR WHEN I SOLD MY BEETLE.. SALES MAN SAID HE WILL CUT THE CHECK ON THE SAME DAY... BUT AFTER WE SIGN THE DEAL HE SAID I CAME IN TOO LATE( AFTER 7 : 30 P WHEN I SOLD MY BEETLE.. SALES MAN SAID HE WILL CUT THE CHECK ON THE SAME DAY... BUT AFTER WE SIGN THE DEAL HE SAID I CAME IN TOO LATE( AFTER 7 : 30 PM)THAT THERE IS NOBODY TO CUT THE CHECK. AND SALES MAN SAID HE WILL FADEX IT TOMORROW..IT HAS BEEN 2 WEEKS ALREADY BUT I HAVE NOT RECEIVED THE CHECK YET..... CALLED SALES PERSON TWICE BUT NO RETURN CALLS AT ALL... More

Nalley VW of Alpharetta, Chris Filberg Having recently assisted my Mother and Father in finding the best deal possible, I conducted my research over the internet. We all live in North Carol Having recently assisted my Mother and Father in finding the best deal possible, I conducted my research over the internet. We all live in North Carolina, but we were willing to drive to almost any location having the best deal. I researched up to around 450 miles of my home. Chris Filberg was not only prompt in his responses, but he was up front with everything detail, answered all my questions, and tried in every way he could to ensure we satisfied from beginning to end. I found him an extremely professional person and took the time to assist my Mother even after we closed on the vehicle. He not only explained the features of the car, but also took the time to assist my Mom in getting everything setup prior to our 5-hour return drive to North Carolina. My experience in dealing with Nalley was very Pleasant, and I hope to purchase another vehicle for my wife in the near future. The end result for this purchase was, even after driving all the way from Eastern North Carolina to Alpharetta, we arrived home with less of an expense than any of the North Carolina Dealerships were willing to explore. Although it seems unrealistic, we saved a great deal of money by opening our options to Internet Sales instead of just going to a local Dealership. We are all extremely satisfied with not only the VW Passat, but also with Nalley Volkswagen of Alpharetta--all because of Chris Filberg. Very Respectfully, James C White More

09 Q5 purchase My wife and I bought an 09 Q5 from nalley VW and the experience was excellent. The sales person Cam Sestrada was very familiar with the product and th My wife and I bought an 09 Q5 from nalley VW and the experience was excellent. The sales person Cam Sestrada was very familiar with the product and the business manager Ron Yeboa handled the loan and paperwork without a hitch. Sharmane Butts was my first contact via the internet and she responded quickly to my questions and got me a an offer asap. More

2014 Rolls-Royce Wraith from Bentley Atlanta My experience buying a 2014 Rolls-Royce Wraith from Bentley Atlanta was an especially pleasant one and I want to commend those who helped me. I visite My experience buying a 2014 Rolls-Royce Wraith from Bentley Atlanta was an especially pleasant one and I want to commend those who helped me. I visited the dealership while on vacation and then returned home to North Carolina where I proceeded to buy the car over the telephone, via email and by using FedEx to receive and send the large number of documents that needed to be signed and returned to Bentley Atlanta. Thad Flowers in finance made this process, which can be quite daunting, seamless and easy. He was also instrumental in ensuring my satisfaction after the sale. My salesman, Rod Clarke was professional, knowledgeable, friendly and straightforward in his assessment of my perspective car. I've bought a lot of super premium cars in my day and I recoil at the first sign of a pushy salesman. There was not a hint of this from Rod. He inspired my trust and made the buying experience a real treat. Before I made my final decision on the car, I wanted to have my memory refreshed on its features so I called the dealership at 10 minutes before closing on a Friday. Although I was initially frustrated when I learned that Rod Clarke was busy helping another customer, my frustration quickly morphed into a smile when the person who answered the phone, Shelley Schultz, graciously suggested that she could take photographs of the sticker and email them to me. She went the extra mile, and did so immediately. It’s likely that I’ll buy again from Bentley Atlanta More

my 1998 Volkswagen Bug. professional.great customer service.friendly.quick.accurate. I am very thankful they fixed my bug. professional.great customer service.friendly.quick.accurate. I am very thankful they fixed my bug. More

1st Service Visit I saw Cory and have to give 5 Stars I was treated as a VIP and not rushed- completely professional with a genuine caring nature. All my concerns addr I saw Cory and have to give 5 Stars I was treated as a VIP and not rushed- completely professional with a genuine caring nature. All my concerns addressed and met. I left my car to be service and repaired and will return for all service needs. Thank you so much! Teresa Harris More

Great buying experience Great experience! Loan specialist was great to work with too! Chris was able to provide great recommendations and was able to meet all our budget & ve Great experience! Loan specialist was great to work with too! Chris was able to provide great recommendations and was able to meet all our budget & vehicle requests. Very comfortable buying experience with a professional atmosphere. More