Nalley Volkswagen

Silvia is the best Ms Silvia was phenomenal! No pressure, which I like. Silvia is well versed on the different models and was very helful. Silvia treats you like a frien Ms Silvia was phenomenal! No pressure, which I like. Silvia is well versed on the different models and was very helful. Silvia treats you like a friend and goes out of her way to be helpful. More

My best experience ever I have purchased two cars at this dealership. The reason I bought the second one at this place is because of Silvia Egan. She is very knowledgable an I have purchased two cars at this dealership. The reason I bought the second one at this place is because of Silvia Egan. She is very knowledgable and treat me like a friend. Every time I take my car for service I always stop by her office to say hi. More

Always ask for Silvia! I NEVER take my time to write a review, but this experience with Ms Silvia was phenomenal! As soon as my husband and i walked through the doors, she w I NEVER take my time to write a review, but this experience with Ms Silvia was phenomenal! As soon as my husband and i walked through the doors, she was there to greet us with a big smile. She made us feel comfortable looking for a car. We didn't feel "forced" to buy a car we weren't in love with. She made sure to make us feel like we were the only customers on the lot. She offered drinks and made conversation- made time go smoothly. I really appreciate her help and will definitely be recommending her to my friends. More

Best person to know if you are taking your wife car shopping Silvia was very helpful during our purchase of our VW Jetta. She was well versed on the different models and really knew her stuff!! My wife loved d Silvia was very helpful during our purchase of our VW Jetta. She was well versed on the different models and really knew her stuff!! My wife loved dealing with another woman, and they were able to discussed the more important stuff crucial to the sale such a mirror behind the sun shade.. But whether we were talking mirrors or horsepower, Silvia made sure that all our needs were met by asking the good questions in a non pushy way... The fact that my wife called the process a car "not a Big Deal" is as great testimony to the quality of work she does. Will definitely recommend. More

Buying at Nalley VW I had been a customer of this dealership since it was Gossette through Nalley VW. Also, it has been my third acquisition in 4 years and all those one I had been a customer of this dealership since it was Gossette through Nalley VW. Also, it has been my third acquisition in 4 years and all those one factor in common. Silvia Egan. She had very attentive and willing to address my request in a polite and respectful way at the moment of the business. If you are interested in a VW give her the opportunity to find the right car for you. You will not regret it. Mr. Luis Chacon is a gentleman and Mr. Matt Williams is an extraordinary Manager in charge of the service are I hope that the present will be helpful for you. Kind regards. Ali Silva Chapellin. More

Purchase of leased vehicle Went to nalley VW dealership to purchase my leased car. They added $300 to payoff. Then the paperwork comes back adding in $599 plus $98 for "electron Went to nalley VW dealership to purchase my leased car. They added $300 to payoff. Then the paperwork comes back adding in $599 plus $98 for "electronic" processing. So an additional thousand. The price of the car seemed to increase every time he left the office. Then, given a car to drive while my car was inspected. I went about a mile and the gas light came on. Very sad. Will not buy a car from this dealership in the future or refer anyone. More

Personal and professional Our salesman was Jerry McCoy and would definitely recommend working with him. Jerry made the process of buying a car less grueling by being very perso Our salesman was Jerry McCoy and would definitely recommend working with him. Jerry made the process of buying a car less grueling by being very personable and friendly while always remaining professional. The dealership is clean and organized; they have a play area for smaller kids, a waiting area, kitchen with refreshments etc. The finance person was also very professional and helpful, patiently answering all questions regarding paperwork, warranty options etc. More