Nalley Volkswagen
Alpharetta, GA
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Tom was great! I told him what I wanted I he jumped right on it. He didn’t try any gimmicks like an experienced with 2 other dealerships I went to the previous week I told him what I wanted I he jumped right on it. He didn’t try any gimmicks like an experienced with 2 other dealerships I went to the previous week. The process was fast! More
Exceptional experience from start to finish. Very fair trade value given on my trade, and great pricing on a quality used vehicle. Would recommend visiting this store if in the market for a ne Very fair trade value given on my trade, and great pricing on a quality used vehicle. Would recommend visiting this store if in the market for a new or used vehicle. More
We found my dream car online on Nalley VW. But when we went there in person, they got huge lot here. Silvia Eagan is the best sales rep, she sent me email super courtseous in person. She hel But when we went there in person, they got huge lot here. Silvia Eagan is the best sales rep, she sent me email super courtseous in person. She helped us in and out to go through the entire process. She helped us in all the ways. She's best sales agent! Although the car has i guess loose wiring for the speakers, it works sometimes and other times it doesn't. I already informed Sylvia, I am hoping to go there and get it fixed soon. I think service center at Nalley Volkswagen will resolve my issue soon. More
Volkswagen car quality is a big concern . I don’t know how the CEO of the HQ and the president of NA company feel their quality. Definitely , they did not do great job on the team managemen I don’t know how the CEO of the HQ and the president of NA company feel their quality. Definitely , they did not do great job on the team management, the quality manager of production line and component control should be trained immediately. The GM of plant need to learn from other vehicle manufacturers. Like Toyota, Honda , Hyundai etc . I can image the Volkswagen company will lose more and more market share until end its life. They need new quality mangers of the factory and material supply department, but more important that they need a culture, quality management culture. The CEO should apologize for its consumers, how they produced a car with so many quality issues. I can image their management system … More
Nalley Volkswagen is ia dealership that I would definitely buy my third car at. Nalley Volkswagen is very easy to do business with. Their salesman and finance people are top-notch. This was the eas definitely buy my third car at. Nalley Volkswagen is very easy to do business with. Their salesman and finance people are top-notch. This was the easiest purchase I ever made which I completed by telephone and finished up in the sales room and by chance I ended up with the area manager of finance and he was amazing. I never felt pressured into any part of the process of purchasing a new car at Nalley VW. I drove an hour just to do business with the dealership once again.Nalley is a name to be trusted. Thank you Guys! More
Such a great and easy process purchasing my new 2025 Jetta. Serge is not only a great guy to work with but he makes a dreaded process super simple. 100% recommend Nalley VW and would 100% buy a future v Jetta. Serge is not only a great guy to work with but he makes a dreaded process super simple. 100% recommend Nalley VW and would 100% buy a future vehicle here as well. More
Brian and Steve wer great! Brian was excellent on the sales. No pressure. Helpful, and Steve, the manager addressed all my concerns and made me feel better. Brian was excellent on the sales. No pressure. Helpful, and Steve, the manager addressed all my concerns and made me feel better. More

