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Nalley Toyota of Roswell

Roswell, GA

4.6
1,448 Reviews

11130 Alpharetta Hwy

Roswell, GA

30076

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Showing 1,448 reviews

August 11, 2024

Service was very customer oriented—needs vs cost —accommodating customer expectations—time conscious—working well with customers More

by MoRon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave from Service
August 10, 2024

Juan does excellent work and is service was superb! Would highly reccommend him to all my friends More

by MikeStimak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked only with Juan
August 03, 2024

Very professional and quality experience with purchasing a new car. Always been a fan of Toyota cars. Highly recommend Nalley dealership. More

by greggstickels
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacey Lowery
July 31, 2024

David Ramos exemplifies what it means to be a top notch service advisor. He’s the only advisor I trust with my Camry. More

by jcrist24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vance Fite
July 28, 2024

Matt is very nice and warm to me. He gave me a good discount on the long wait for an oil change. More

by yun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
July 27, 2024

Scewed up Simple break pad replacement job. Had to go back 3 times to fix brand new break pads that were getting continuously engaged and break was burning up. More

by Ketul Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ray
Jul 31, 2024 -

Nalley Toyota of Roswell responded

Thank you for bringing this to our attention. We're very sorry to hear about the repeated issues with your brake pad replacement. This is not the level of service we strive to provide. We want to resolve this matter promptly. Please contact me directly so we can address your concerns and ensure your brakes are properly fixed. Arnold Harrison, General Manager Nalley Toyota Roswell (770) 650-3280

July 27, 2024

Honest and very helpful salespeople who took time with me and really cared! Straightforward finance person. Lowest dealer fees anywhere. Love my car! More

by susannabanana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Barnett, Murad Akibov, Kyung Min (finance)
July 27, 2024

Francine Potts, the service rep, was her usual ever helpful and thorough self. I could not ask for better service. More

by mrphlibble2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Setvice
July 27, 2024

Have bought 4 cars from Stacy Lowry at this dealer over 8 years. Brandon & other finance managers have been helpful. Service department does a great job! I trust them for taking appropriate care of my daug More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Casique, Stacey Lowery, Brandyn Clark
July 26, 2024

Very professional, efficient, and friendly, both in Sales and Service! Would highly recommend Nalley Toyota. They take great care of our Prius. More

by pramodagorjala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Roth
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