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Nalley Toyota of Roswell
Roswell, GA
1,449 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 04, 2024
The sales folks were helpful. The finance team seem to be about getting you to buy their warranty by some weird story. I am still waiting for the finance person to respond to m The finance team seem to be about getting you to buy their warranty by some weird story. I am still waiting for the finance person to respond to my emails and provide my signed documents. Soon after the sale is done, don't expect any response from these folks. I'd recommend folks to go to beaver toyota if you are planning to buy a vehicle. They treat you much better there before, during and after the sale. More
by I like to be Hidden
Employees Worked With
Kyung Min, Rafale, Titus
October 03, 2024
A very pleasant dealership. Easy to work with, which proves that they are serious about selling cars. Customer service is exceptional very courteous. I believe they understan Easy to work with, which proves that they are serious about selling cars. Customer service is exceptional very courteous. I believe they understand the concept of moving cars! Yes I will send everyone there! More
by Tori
Employees Worked With
Arnold Harrison, Tyler Cochran, Mark Capozza, Stacey Lowery, Nihad "AJ" Ajanic
September 30, 2024
Service was completed quickly. It was nice to have transportation options available, but since everything was to have been completed quickly I chose to wait. Zain was courteous and It was nice to have transportation options available, but since everything was to have been completed quickly I chose to wait. Zain was courteous and professional. More
by just4shopping1
Employees Worked With
Zain Butt
September 29, 2024
This is just about business, nothing special was expected or delivered. The dealership just handled business with the expectation of making as much money as possible. My salesman operated in the same manner. or delivered. The dealership just handled business with the expectation of making as much money as possible. My salesman operated in the same manner. I wasn't happy with the outcome especially when I found out the vehicle was used as a loaner and had more than a hundred miles. My concerns were trivialized to the point of dismissal. I am further annoyed by the fact that I found an empty box that had a vape in it. More
by Sticka
Employees Worked With
James Taylor , Nihad "AJ" Ajanic
September 29, 2024
Came in for a scheduled brake job on my Camry the day following hurricane Helene and a significant number of employees including my service advisor were absent likely dealing with storm damage. However, following hurricane Helene and a significant number of employees including my service advisor were absent likely dealing with storm damage. However, thankfully Rasheeda was in and she immediately took over and got my car inducted. The work was completed promptly and she had me out the door within 15 mins of what she estimated - amazing! Better yet, she was able to upgrade my brake pads AND got me a 15% discount at the same time!!! This was extraordinary service, especially under the unusual circumstances. I have purchased three Camry’s from this dealership despite another Toyota dealership being only 4 blocks away. In every aspect of the ownership experience they have excelled!! I won’t go anywhere else! More
by Mark
Employees Worked With
Rasheeda
September 28, 2024
Gabriela Saldana absolutely nailed this customer service appointment!!! WOW … it was so refreshing for someone so perfect in handling my situation from start to finish! appointment!!! WOW … it was so refreshing for someone so perfect in handling my situation from start to finish! More
by theresamathabrams
Employees Worked With
Gabriela Saldana
September 27, 2024
We have purchased five new cars from Nalley. Their service is excellent from their sales team to their service center. Very reputable dealership. Their service is excellent from their sales team to their service center. Very reputable dealership. More
by Wayne
Employees Worked With
Titus Wallace
