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Nalley Toyota of Roswell

Roswell, GA

4.6
1,448 Reviews

11130 Alpharetta Hwy

Roswell, GA

30076

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Showing 1,448 reviews

January 17, 2024

They went out of their way to help us figure a way to secure the car More

by kcburr5959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Reyes, Don Law, Vance Fite
January 15, 2024

Francine is a highly skilled professional with great personal and communication skills. The dealership seems to be full of positive professionals. Very clean and organized dealership. More

by Sweeney8533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francine Potts
January 14, 2024

Great customer service but Justin should be tell the truth and not make a customer a fool More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Croom
Jan 16, 2024 -

Nalley Toyota of Roswell responded

I would like to have a better understanding of your experience. Please reach out to me at your earliest convenience and we will do our best to resolve this with you. Arnold Harrison, General Manager Nalley Toyota of Roswell (770) 650-3280

January 14, 2024

It's always a pleasure to do business with Nalley Toyota and Logan in the service department More

by Atlantadreamgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Capozza
January 14, 2024

Excellent service! Ms.Francine took extra special care of me while I was waiting for my vehicle. She even arranged a transport for me if my vehicle wasn't finished with More

by troy.weightrrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francine Potts
January 14, 2024

Matt was friendly, professional, clear and very responsive. Service was fast and efficient. Matt communicated throughout and answered a number of questions that I had. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt from service
January 13, 2024

Excelente customer service 100% recomended David Ramos take the time to go step by step of what you car needs More

by kitzia0414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 12, 2024

Seniors beware! A relative of mine went there to purchase a new car. He clearly said no extended warranty, they charged him $2500 even tho he said NO! The next day h More

by Iffey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stacey Lowery, Nihad "AJ" Ajanic, Brandyn Clark
Jan 16, 2024 -

Nalley Toyota of Roswell responded

I am truly concerned to hear about the situation with your relative and the issue regarding the extended warranty. We aim to conduct business transparently and with the utmost respect for all guests, including seniors. I take these allegations seriously and am committed to investigating this matter thoroughly to ensure that it is resolved fairly and promptly. I would like to discuss this matter directly with you & your relative to correct any errors and ensure that they are treated with the fairness and respect they deserve. Please contact me at your earliest convenience so we can address and resolve this issue. Arnold Harrison, General Manager Nalley Toyota of Roswell (770) 650-3280

January 12, 2024

I was real happy to get my appointment so quickly. The service gentleman Zane was great. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Zane
January 10, 2024

Customer service Good Service preformed Good Truck was unwashed when returned.. not good on white vehicle More

by ericheard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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