Nalley Toyota of Roswell

Internet sales, floor salesperson and sales manager all great -- friendly, professional, un-sleazy. I got my deal negotiated and price agreed on in no time. Mine was a cash sale, no trade. When I came back great -- friendly, professional, un-sleazy. I got my deal negotiated and price agreed on in no time. Mine was a cash sale, no trade. When I came back with checks to pick up the car, I had to wait 20 minutes to talk to the finance manager, then got a very hard sell from him to get me to finance through the dealership. When I firmly declined, he was cold and rude for the rest of my visit, slapping paperwork in front of me, speaking only to tell me where to sign, and never looking up from his computer. Up until that meeting, I loved the dealership. But that part ruined the experience. More

I took my Corolla in a few months back when it had 15,000 miles on it and told them I wanted routine maintenance done. They tried to say that it needed $350 worth of work - including flushing out the AC. I miles on it and told them I wanted routine maintenance done. They tried to say that it needed $350 worth of work - including flushing out the AC. I've never seen a dealership that tries to sell customers so much unnecessary work, so I have to concur with the review above regarding feeling cheated. I had taken a previous car in to the dealership a few years prior when I was living close by (I only work in the area now), and had another bad experience with the service department. I told them the symptoms the car was experiencing, and they did work for which they charged about $1200, saying that the problem had been resolved, but it hadn't, and when I returned to inform them of that fact, they said the real problem was something else and wanted to charge me another $800. After these experiences, I'll probably never use the dealership again, and will definitely not recommend it to anyone. More

After we purchased our vehicle we found it online (at the same dealership) for $1k then what we paid. When I called the sales person, he told me "yes, but you are getting wrap around coverage" I don't ever same dealership) for $1k then what we paid. When I called the sales person, he told me "yes, but you are getting wrap around coverage" I don't ever remember discussing this coverage with him. IMHO it is one of those dealerships that you feel cheated when you leave their establishment. More