Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nalley Toyota of Roswell
Roswell, GA
1,449 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,449 reviews
November 17, 2014
New vehicle purchase Our salesman (AJ) was very knowledgeable and friendly. Working with him was a very favorable experience. Jason, in finance, was also very knowledgea Our salesman (AJ) was very knowledgeable and friendly. Working with him was a very favorable experience. Jason, in finance, was also very knowledgeable and pleasant. During the auto delivery, AJ took the time to go over many features of the car and asked me to come back if I had any questions. I would recommend the personnel that I worked with and the dealership. More
by tguthrie
Employees Worked With
Nihad (AJ) Ajanic, Jason Alston
November 13, 2014
Good , but felt like I needed a sleeping bag The time spent there was way too long! But I loved Dominic I would recommend him to everyone! Financing was a horrible rate for excellent credit. The time spent there was way too long! But I loved Dominic I would recommend him to everyone! Financing was a horrible rate for excellent credit. More
by vagrette
Employees Worked With
Dominic Rodgers, Jason Alston
November 13, 2014
Overall good experience Richard Wong was willing to accept my knowledge and research on a fair price for the Tacoma I purchased, and the deal was completed in a relatively sh Richard Wong was willing to accept my knowledge and research on a fair price for the Tacoma I purchased, and the deal was completed in a relatively short time frame. Better experience than my last two dealer transactions, including a current failed attempt at a dealer located closer to me. More
by tfe
Employees Worked With
Robert Gagliardi, Richard Wong
November 11, 2014
The Best Car Shopping Experience !! I usually hate shopping for a new car but this time it was painless and pleasant! My daughter and I came to buy a car for her and we left with a car I usually hate shopping for a new car but this time it was painless and pleasant! My daughter and I came to buy a car for her and we left with a car for her and a new Camry for me. Corey was great very accommodating and had patience. Everyone I came in contact with were really nice and seemed to care without being pushy .A really great experience, I would defiantly recommend this dealership. My daughter dealt with Richard a really nice professional young man. Aaron was our finance guy and was terrific. He had a great sense of Humor and rally made us feel special as if we were family. All in all a great buying experience .will definitely recommend to friends and family. More
by MEMULHOLLAND
Employees Worked With
I cant remember his name but the young man that went over my car when I picked it up ,a realy nice young man. I think his name was Marquise ?, Aaron Coles
November 11, 2014
Raised the Bar Richard Steadman was approachable and nice. He had a very good vibe, and really seemed like he wanted to help me find my new car. He helped me decide Richard Steadman was approachable and nice. He had a very good vibe, and really seemed like he wanted to help me find my new car. He helped me decide what I want, by asking all of the right questions. I really enjoyed working with him and will recommend him to all of my friends and family. Nalley Toyota has really raised the bar. Aaron in the finance department was awesome. Helped me through my first car purchase! More
by gabby.mulholland
Employees Worked With
Aaron Coles
November 05, 2014
Horrible waste of time, horrible customer service I really hated the fact that I had to give them one star. Their service is worth less than one star. I've been dealing with this dealership for months I really hated the fact that I had to give them one star. Their service is worth less than one star. I've been dealing with this dealership for months trying to get out of them what they promised to use when we purchased a car from them. First of all, the advertised a car with features that it did not have. They claimed that they would make it right but did nothing but put us off and stall. We paid for a few things to be fixed when we purchased the car. Getting them to come through on this service was extremely difficult and then when they did do the work, they broke the part that they were "fixing" and then tried to hide it by supergluing it and not telling us. This is a freaking BMW. You don't superglue it and try to hide it... Out of the 40 or so times that they told me they would call me back over the months that I've been dealing with them, I received 1, yes 1 call back. These people do not care about you, all they want is your money and they will do and say whatever it takes to get it but then once they have it, you are worth nothing to them. The simple "service" that they did took WEEKS. There were periods of time when I called back after a week to find that the car had not even been touched and we were out of our car for absolutely no reason. Once I even arrived for scheduled service to find that no one had record of my appointment. I'd been ASSURED that I had an appointment! I could go on and on about how horrible this dealership is... Long story short, don't waste your time and save yourself the years of life that you will loose from the stress that this place will cause you. More
by flipture
Employees Worked With
Brandon Cannon, Erik Sims, Alan Rachal
November 02, 2014
Customer service is awesome . Employed Help me alot Customer service is awesome , particularly employed Help me a lot . I will recommend this dealer to all my friends and family . But only thing i was Customer service is awesome , particularly employed Help me a lot . I will recommend this dealer to all my friends and family . But only thing i was little bit disappointed regarding price of my trade in car . I received less amount than i expected . More
by ravikumar3985
Employees Worked With
Anderson Pickett
October 29, 2014
Purchased a Toyota 2014.5 SE This was one of the best experiences I’ve had with a car dealership. I bought my last new car from a Nalley dealership and chose Nalley again because This was one of the best experiences I’ve had with a car dealership. I bought my last new car from a Nalley dealership and chose Nalley again because of that past experience. I’m glad I did. Corey was wonderful. He was very knowledgeable and friendly. Pete Oliver was also very helpful and friendly. I would recommend this dealership to my friends and family. Keep up the good work! More
by Adri151
Employees Worked With
Pete Oliver
October 27, 2014
Super Nice! My husband and I found my car online and came into the dealership to check it out before buying it. I was surprised that we were not bombarded by 15 s My husband and I found my car online and came into the dealership to check it out before buying it. I was surprised that we were not bombarded by 15 sales reps all at one time, which is typical of car dealerships. Instead, we were greeted by Dwight Wood. He was very nice and knowledgeable and made our experience great. We also dealt with Jason Hedrick. He was really helpful and got us taken care of the following day when we picked up my car. I would highly recommend either of these gentlemen to assist you with your purchase. Awesome guys! More
by BabieG26
Employees Worked With
Jason Cruz, Arnold Harrison, Jason Hedrick
October 22, 2014
Great service. A very great experience. EXPLANATION OF THE FUNCTIONS ON THE CAR WERE COMPLETE. ALSO ALL QUESTIONS WERE ANSWERED IN A VERY PROFESSIONAL WAY. MY SON HELPED ME DECIDE ON THE EXPLANATION OF THE FUNCTIONS ON THE CAR WERE COMPLETE. ALSO ALL QUESTIONS WERE ANSWERED IN A VERY PROFESSIONAL WAY. MY SON HELPED ME DECIDE ON THE CAR, AND JAY JOICE WAS PATIENT AND HELPFUL DURING THE WHOLE PROCESS. More
by nalanor
Employees Worked With
Jay Joyce
