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Nalley Toyota of Roswell

Roswell, GA

4.6
1,448 Reviews

11130 Alpharetta Hwy

Roswell, GA

30076

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Showing 1,448 reviews

November 10, 2024

I bought my vehicle in September and it is November and they still have not submitted the application for title transfer. Their communication is extremely poor. More

by vibindaniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Minh
Nov 12, 2024 -

Nalley Toyota of Roswell responded

I sincerely apologize for the delay in processing your title transfer and the poor communication you’ve experienced. This is not the level of service we strive to provide, and I’d like to resolve this issue for you as soon as possible. Please contact me directly so we can address your concerns promptly. Arnold Harrison, General Manager Nalley Toyota Roswell (770) 650-3280

October 24, 2024

Courteous service manager who informed me ahead what service would entail, clean and comfortable waiting area, and as primitive a service as was possible More

by judyhanna1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
October 23, 2024

Nalley Toyota made everything about buying a car easy for me. They are professional, knowledgeable and took time to answer all my questions. I never felt rushed through any part of the process. I live in More

by Post
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jinetta Brown
October 22, 2024

I come back to Nalley for their service advisor, David Ramos. He is courteous, professional and extremely knowledgeable about the brand. If he ever leaves, I would probably sell or trade my 4Runner. More

by attydrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department David Ramos.
October 21, 2024

Went for oil change. Service completed with 1 hour. No over selling for any other service. But missed the multi point check result. More

by Sukanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francine Potts
October 21, 2024

The salesman was very knowledgeable and fun to work with. We found two vehicles that met our desires. By the time we finished we felt that we were friends. We were evacuating from Hurricane Milton so we had More

by Billy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandyn Clark
October 21, 2024

Very expensive to replace an alternator. Difficult to get in touch with someone that knew the status of my car. Very polite staff, just a bit disorganized. More

by bachille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Someone
October 20, 2024

Nalley Toyota service provided excellent and courteous customer services that exceeded my expectations, thank you! More

by robin.grimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane
October 19, 2024

The service department is very efficient. Being able to book an appointment online is very helpful. More

by 2004tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashida
October 19, 2024

Customer service is above and beyond. Brandyn and Elliot are both knowledgeable of what they do and have the patient and happy when assisting customers. Keep up the great job. Judy More

by judyboycas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandyn and Elliot
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