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Nalley Toyota of Roswell

Roswell, GA

4.7
1,453 Reviews

11130 Alpharetta Hwy

Roswell, GA

30076

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Showing 1,453 reviews

February 26, 2025

Vance is one the best reps I've worked with. He's a seasoned pro at his job and did not apply any undue pressure and worked with me to get me the ideal car for my needs. More

by Ktoribio1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vance Fite, Brandyn Clark
February 23, 2025

Lauren was knowledgeable and gracious. Made the seven plus hours at the dealership easy peasy! Min in finance was helpful, informative and thoughtful throughout the signing. Thank you! More

by robertsain24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren King, Min
February 17, 2025

Exceptional ciustomer service! The culture of this dealership appears to be one of caring and appreciation. They were very attentive to my needs and patiently walked me through th More

by jguerrier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Capozza
February 16, 2025

The entire process of purchasing my new truck was seamless. Stacey and Brandon provided phenomenal customer service. Very appreciative of the entire team and for the experience. More

by CMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Lowery, Brandyn Clark
December 05, 2024

Parts Dept man, whose name I sadly fogot to write down, was very congenial & helpful with cutting the fob key for my 2013 Prius v, making my time there enjoyable. Pls, find his name if possible, & thank hi More

by V Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts Dept -- that should be listed
November 10, 2024

I bought my vehicle in September and it is November and they still have not submitted the application for title transfer. Their communication is extremely poor. More

by vibindaniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Minh
Nov 12, 2024 -

Nalley Toyota of Roswell responded

I sincerely apologize for the delay in processing your title transfer and the poor communication you’ve experienced. This is not the level of service we strive to provide, and I’d like to resolve this issue for you as soon as possible. Please contact me directly so we can address your concerns promptly. Arnold Harrison, General Manager Nalley Toyota Roswell (770) 650-3280

October 24, 2024

Courteous service manager who informed me ahead what service would entail, clean and comfortable waiting area, and as primitive a service as was possible More

by judyhanna1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
October 23, 2024

Nalley Toyota made everything about buying a car easy for me. They are professional, knowledgeable and took time to answer all my questions. I never felt rushed through any part of the process. I live in More

by Post
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jinetta Brown
October 22, 2024

I come back to Nalley for their service advisor, David Ramos. He is courteous, professional and extremely knowledgeable about the brand. If he ever leaves, I would probably sell or trade my 4Runner. More

by attydrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department David Ramos.
October 21, 2024

Went for oil change. Service completed with 1 hour. No over selling for any other service. But missed the multi point check result. More

by Sukanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francine Potts
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