Nalley Toyota of Roswell
Roswell, GA
Filter Reviews by Keyword
By Type
Showing 1,448 reviews
I bought my vehicle in September and it is November and they still have not submitted the application for title transfer. Their communication is extremely poor. they still have not submitted the application for title transfer. Their communication is extremely poor. More
Courteous service manager who informed me ahead what service would entail, clean and comfortable waiting area, and as primitive a service as was possible service would entail, clean and comfortable waiting area, and as primitive a service as was possible More
Nalley Toyota made everything about buying a car easy for me. They are professional, knowledgeable and took time to answer all my questions. I never felt rushed through any part of the process. I live in me. They are professional, knowledgeable and took time to answer all my questions. I never felt rushed through any part of the process. I live in a different state and they made that process very easy also. My salesperson, Jinetta Brown, was such an easy and kind person to work with. I never felt pressured or rushed to make a decision. I am so grateful to her for all the help she gave me. Every time I was at this dealership it was busy, but everyone was being taken care of and there was no harried atmosphere. I would highly recommend Nalley Toyota, and especially Jinetta Brown, when you are looking for a new Toyota. More
I come back to Nalley for their service advisor, David Ramos. He is courteous, professional and extremely knowledgeable about the brand. If he ever leaves, I would probably sell or trade my 4Runner. Ramos. He is courteous, professional and extremely knowledgeable about the brand. If he ever leaves, I would probably sell or trade my 4Runner. More
Went for oil change. Service completed with 1 hour. No over selling for any other service. But missed the multi point check result. Service completed with 1 hour. No over selling for any other service. But missed the multi point check result. More
The salesman was very knowledgeable and fun to work with. We found two vehicles that met our desires. By the time we finished we felt that we were friends. We were evacuating from Hurricane Milton so we had We found two vehicles that met our desires. By the time we finished we felt that we were friends. We were evacuating from Hurricane Milton so we had to bring our dachshunds. Everyone at the agency spoiled them. We had to drive back to Florida in terrible traffic. My vehicle was ready in every way for the difficult trip. More
Very expensive to replace an alternator. Difficult to get in touch with someone that knew the status of my car. Very polite staff, just a bit disorganized. Difficult to get in touch with someone that knew the status of my car. Very polite staff, just a bit disorganized. More
Customer service is above and beyond. Brandyn and Elliot are both knowledgeable of what they do and have the patient and happy when assisting customers. Keep up the great job. Judy Brandyn and Elliot are both knowledgeable of what they do and have the patient and happy when assisting customers. Keep up the great job. Judy More